Dressed in Lala Reviews | Read Customer Reviews of dressedinlala.com

Dressed in Lala Reviews | Read Customer Reviews of dressedinlala.com

Dressed in Lala reviews

98 approved reviews, newest moderated first

Sara W.
Jan 9, 2025
I love the style and quality of the…
I love the style and quality of the clothes!!! All of my fav pieces are from Dressed in Lala! They always arrive so quickly as well
Reply from Dressed in LalaJan 21, 2025
Hi Sara, Thank you so much for the wonderful feedback! We're beyond thrilled to hear that you love the style and quality of our pieces, and it's amazing to know that Dressed in Lala has become your go-to for your favorite clothes! We also strive to get everything to you quickly, so we're glad to hear that’s been your experience. We can’t wait to keep helping you find new wardrobe favorites! xx, Dressed in Lala Team
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Emily B.
Jan 1, 2025
Refund Hell
I was told 12 days ago that a refund for my order was processed to my original payment method and it would be credited in 3-5 business days. I have not received my refund and have tried contacting customer service via any channel possible (email/social media) and have not received any response regarding this issue.
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Charlene Q.
Dec 18, 2024
Love this Company so much!
Love this Company so much!! Firstly, great styles, well made, compliment getting clothes! Next, premiere Customer Service!
Reply from Dressed in LalaJan 21, 2025
Hi Charlene, Thank you so much for your kind words! We're thrilled to hear that you love our styles and the quality of our clothes. We take great pride in offering both great products and exceptional customer service, so it means a lot to us that you had such a positive experience. Have a magical day! xx, Dressed in Lala Team
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Lynna P.
Dec 17, 2024
Lala is a fashion girly cheat sheet.
I have been buying from dressed in lala for over five years and will continue to buy from them as long as I can! All of their items are unique, flattering, and give that effortless cool girl vibe for a wannabe fashion girly like me. I’ve had nothing but positive experiences with the customer service and the owner. I also deeply appreciate how size inclusive they are. It’s so nice to have a go to safe space for trendy clothing and not have to cross my fingers they have a size for me. All of my most complimented outfits are styled straight from their instagram stories and I’m planning on dancing to that tune and praying the lala music never stops.
Reply from Dressed in LalaDec 17, 2024
Hi Lynna, Thank you so much for your kind words and for being such a loyal customer for over five years! We’re so happy to hear you love our pieces and that they make you feel confident and stylish. Your support means the world to us. We're so glad you're here with us in LalaLand! xx, Dressed in Lala Team
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Liz O.
Dec 13, 2024
I love the cardigans I've purchased
I love the cardigans I've purchased, they are worth the price . Their customer service is amazing! Thank you for all your hard work Jenna.
Reply from Dressed in LalaDec 17, 2024
Hi Liz, Thank you so much for your kind words! We're thrilled to hear you're loving your cardigans. We truly appreciate your recognition of our customer service, and we'll be sure to pass along your thanks to Jenna. Have a magical day! xx, Dressed in Lala team
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Viivi T.
Dec 12, 2024
2/3 items were great...
I liked some of the shirts so I ordered. Only to later find out this site has... less than stellar reviews. I ordered 3 shirts, and well 2/3 shirts were in excellent quality, the third however clearly used low quality print, it can be seen from up close. Otherwise I had no problems whatsoever with the products, and the customer service was fast to respond and polite. I think the prints might be stolen artwork though. Or at least that's what many seem to say online. I had no clue before now.
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Jenna P.
Dec 8, 2024
Do not buy from this company
Do not buy from this company. They sold me two awful, ugly, terrible quality items that they didn’t disclose were final sale. I didn’t find out until it was stamped on the invoice they packed into the box. The customer service was terrible and snarky.
Reply from Dressed in LalaDec 17, 2024
Hi Jenna, Thank you for sharing your feedback, and we’re truly sorry to hear about your disappointing experience during our BFCM Sale. We completely understand how frustrating this must have been for you. As with all of our sales, we make it a priority to inform our customers that these purchases are final sale. This information is shared through banners on our website and confirmation statements during checkout, among other channels, to ensure transparency. We were surprised to hear your concerns about the quality of the clothing, as you’ve shopped with us many times before without any issues. That said, if you received an item where the quality fell short of your expectations, we sincerely apologize. Please don’t hesitate to reach out to our customer service team—we’d be happy to look into the matter and make it right. We take quality very seriously and are committed to maintaining high standards across all our products. If you can provide your order number, our team will gladly assist you in resolving this issue. Thank you for bringing this to our attention, Jenna. We appreciate your loyalty and want to ensure you feel confident shopping with us in the future.
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Ann-Marie N.
Nov 30, 2024
I absolutely love Dressed in Lala
I absolutely love Dressed in Lala. Her clothes are beautiful and amazingly put together but aside from that their customer service always goes above and beyond. They always answer quickly and thoroughly. They really live up to the hype of making their customers feel loved and special. Thank you. Don’t ever stop doing what you do!
Reply from Dressed in LalaDec 17, 2024
Hi Ann-Marie, Thank you so much for your amazing review! We're so happy to hear that you love both our clothes and our customer service. Making our customers feel special is truly at the heart of what we do, and your kind words mean the world to us. xx, Dressed in Lala Team
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