Excellent
Based on 271 reviews
Dr.Galen - Online Health Consultation4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes.With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Dr.Galen - Online Health Consultation (drgalen.org) has 271 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
271 approved reviews, newest moderated first
mellu V.
very good customer service and they responded quickly to messages, the doctor was also nice
Reply from Dr.Galen - Online Health ConsultationMay 15, 2025
Awesome! We're so pleased you experienced both excellent customer service with speedy replies and a nice doctor.
Consumer
I was in a desperate situation and they went above and beyond to help me. It was amazing. The office staff promptly replied to all my messages and the doctor was very kind and knowledgeable.
Reply from Dr.Galen - Online Health ConsultationMay 15, 2025
This is incredible feedback! We're so touched to hear that our team could provide such significant support during a difficult time. It's wonderful to know that our office staff's promptness and the doctor's kindness and knowledge made a real difference for you. Thank you for acknowledging our efforts, your words are truly inspiring.
Tanja - H.
Doktor je bio odmah dostupan i vrlo brzo sam dobila recept na mail. Jako ugodno iskustvo. Preporucit cu svima.
Reply from Dr.Galen - Online Health ConsultationMay 15, 2025
To je fantastično čuti! Jako nam je drago što je naš liječnik bio odmah dostupan i što ste brzo primili svoj recept. Pružanje ugodnog i učinkovitog iskustva nam je glavni prioritet. Puno vam hvala na preporuci!
Monica C.
The doctor was easy to talk to, the process was convenient, and the technology was easy to use. Thank you!
Reply from Dr.Galen - Online Health ConsultationMay 15, 2025
Fantastic, Monica! We're pleased you had such a smooth experience with our easy-to-use technology and found the doctor approachable. Convenience is key, and we're so happy that it resonated with you.
Prashant B.
It's been a wonderful platform for online consult, absolutely hassle free. Highly recommended
Reply from Dr.Galen - Online Health ConsultationMay 15, 2025
Dear Dr. Prashant, Great to know you found our platform wonderful and hassle-free for your online consults! We really appreciate your high recommendation. Thank you!
Akshaya I.
Very well constructed doctor-patient interactions and meets. Hassel free and secured.
Reply from Dr.Galen - Online Health ConsultationApr 16, 2025
Thanks a ton for the awesome feedback, Dr. Akshaya Sathyamurthy! We're glad to hear that you're enjoying the smooth, hassle-free experience. It’s all about creating that secure, seamless connection between doctors and patients, and it’s great to see that reflected in your review. We’re lucky to have you on board, and we’re here to make every consultation as easy and efficient as possible!
Nicole V.
It took longer than expected to get to the Dr, but there was an emergency which I can understand. After that, it was very easy to talk to him & they were able to help me. The person helping me through the process was extremely nice and followed up with me via text. I haven't gone this route before, but will use again & have peace of mind I can get help if I'm traveling.
Reply from Dr.Galen - Online Health ConsultationApr 16, 2025
Thank you for sharing your experience, Nicole! We apologize for the delay, but we appreciate your patience and understanding. We're glad to hear that once you connected with our doctor, everything went smoothly and that our team was helpful. It’s great to know you felt supported throughout the process. We're here anytime you need assistance, especially when you're on the go!
Michael M.
For the low price paid, I received written consultation and a one-on-one video consultation with a doctor. The doctor, I could tell, cared about my well-being. I had my questions answered on my condition.
Reply from Dr.Galen - Online Health ConsultationApr 16, 2025
Dear Michael Martin, Thank you so much for your thoughtful review! We're glad to hear that you had a positive experience with both the written consultation and video session. It means a lot to us that you felt our doctor genuinely cared about your well-being and took the time to address all your concerns. We truly appreciate your patience and understanding in coordinating across time zones—it was your flexibility and cooperation that made everything flow so smoothly. We're grateful for your trust and are always here to support you whenever you need us!
