DribbleupReviews of dribbleup.com

Son didn’t really like and didn’t enjoy it! Returned for money back! Had to follow up as they only credited the ball when I sent the ball and the stand- but they credited me back quickly after just 1 email. Just not for us!

The ball we received was defective. After a quick chat and an emailed picture of the ball we were shipped a new one without any question. Great customer service.

I purchased the Dribbleup basketball, plus a program subscription, as a Christmas present for my grandson. He loved it, and, almost immediately, noticed improvement in his dribbling as well as ball handling skills. Unfortunately, the ball started leaking air and had to be inflated after each use. After explaining the situation Dribbleup of the problem, they sent a new basketball, with very few questions asked. I couldn’t be more pleased with their understanding and quick response. Their customer service is excellent!! Thank you, Dribbleup!!

Purchased this for Christmas. My son used this multiple times and for weeks until one day, the camera and sensor stopped working. Would stop following the ball. Numerous emails to customer service and no one can give you a straight answer. App is not up to date and is not compatible with the iPad that it claims. Still waiting for them to fix the "bugs" that are associated with the app. Customer service makes you feel like an idiot with all of their questions over and over. I am paying for something that I cannot use. Do I need to get my bank involved??

I had ordered the wrong size ball in the process of ordering. I must have overlooked the option while filling out the order. I received an adult size ball, 29.5 and needed the size smaller (28.5"). The DribbleUp team was very helpful and sent out a return label at no expense. A correct sized ball was sent back out. Thank you

I bought 2 basketvalks, one for each of my grandsons. Now I find I'm being charged monthly for,a premium subscription that I did not ask for. Don't want a premium subscription, didn't ask for it, want my money back for premium

What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday. It arrived today and he is so excited to start his training regimen. The best part is this company does NOT charge you multiple monthly training app charges for each product. Very rare to find a supplier today who rewards their loyal customers!

I bought a Dribble Up gift pack of a soccer ball and basketball for my 13 & 15yr old nephews for Christmas. They are notoriously hard to impress (lol, teenagers!) They LOVED their new balls and immediately started playing and noticed "new muscles that are already sore." Then winter and snow hit and they can't play in the house, so I contacted customer support to cancel their app membership until it was nicer out. I missed the cut off by one day, but Chanel at customer service fixed things within literally less than 5 minutes of my email send. Thank you so much for your incredibly quick response time and help! I am SO impressed!!!! Honestly, the boys LOVE their dribble up balls and can't wait to get out and use them once the Washington winter is over. So far it's the best gift I've been able to get them that encourages their favorite sports while being both fun and educational. They were impressed with the first tutorial they tried (until we all got in trouble for playing soccer and basketball in the house lol). Can't wait to get their membership restarted in a couple months!