Matthew R.
The drive caramel team has been wonderful.
The drive caramel team has been responsive and timely. They are also wonderful to deal with when we have challenges with customers.

Great
Based on 340 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
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Sales 5.0340 approved reviews, newest moderated first
Matthew R.
The drive caramel team has been responsive and timely. They are also wonderful to deal with when we have challenges with customers.
Gregory B.
Even though the communication between the groups (i.e. car dealership, banks, admin group) was spread out from Detroit, Maryland, Florida to Arizona), I think the whole task of getting the car delivered to completing the admin paperwork went very well. The time involved was expected which is the only drawback. I am here so others can rely on my experience that this company Caramel (Ebay) is legit and fully capable of getting things done. Outstanding work by Taylor and Devin.
Quiry G.
Worst customer support and slowest
Reply from Drive CaramelMar 10, 2026
Hi Quiry Group - We're sorry we did not meet your needs on this. Please reach out to us and we'll do everything we can to assist!
William
One of their people Spencer reached out to me and helped with with the process it really made a difference to talk to someone and have their direct number and quick response added a cherry on top .
Luis V.
Very pleased with the results! Very easy process! Agent Riley was great and very professional
Bruce B.
Gavin was spectacular!! Professional, informative and made me feel comfortable. Selling my car online is scary but I’m confident after dealings with Gavin 5 star + 🌟🌟🌟🌟🌟 Thank you Gavin
Charles S.
Was so easy to deal with
Mark M.
Fast and easy and professional!