Average
Based on 593 reviews
DriveSmart Warranty3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
593 approved reviews, newest moderated first
Desmond O.
Lucy was awesome. She was informative and very knowledgeable. She made me feel confident that I am making the right move by changing my policy to drive smart.
Reply from DriveSmart WarrantyJun 13, 2024
Thank you for your kind words. We appreciate your feedback!
Allison A.
Anthony T. Was Awesome as well as Brian. I pray that everything they said would be covered is covered. The maintenance package, brakes Ect Thank you
Reply from DriveSmart WarrantyJun 10, 2024
Thank you for your kind words. We appreciate your feedback!
RHONDA K R.
Anthony was great!
Reply from DriveSmart WarrantyJun 10, 2024
Thank you for your kind words. We appreciate your feedback!
Andry M.
DriveSmart was great. Went over different options I had and how I wanted to pay for it. I’ve been contact by my other companies misleading me saying DriveSmart was a scam and didn’t pay claims but that’s a lie. They paid for my AC to get fixed recently. I always chose the payment terms with Line 5. It’s actually a loan but I’m happy with it because it allowed me the stretch my payments further and also help build my credit. Over happy with my experience. Please DO NOT fall for other companies bashing DriveSmart and Line 5.
Reply from DriveSmart WarrantyJun 10, 2024
Thank you for your kind words. We appreciate your feedback!
Sonji P.
Anthony T, was very helpful, he explained all of my questions. He did an outstanding job. At first I was not goi g to get the policy . He changed my mind, because of how kind and sincere he was, I really think in he needs a bonus or raised for doing an outstanding job. If you need to contact me my name is Sonji Prince my phone number is 864-626-8155. And I would like to thank him again for being so kind. Thank you
Reply from DriveSmart WarrantyJun 10, 2024
Thank you for your kind words. We appreciate your feedback!
Larry
Service was accurate, fast and courteous.
Reply from DriveSmart WarrantyJun 10, 2024
Thank you for your kind words. We appreciate your feedback!
Shorty
Drive smart is an untrustworthy warranty company. They don’t do what they sale to there customers. If you need warranty protection don’t deal with Drive smart please
John
AVOID DriveSmart Warranty's CANCELLATION REFUND NIGHTMARE I'm writing to warn others about the horrific experience I've had with DriveSmart Warranty's cancellation and refund process. After only 5 months, I cancelled my policy. Yet, getting the balance refunded to Line5 has been an uphill battle. I've had to call them multiple times, and the last 5 calls have been a carbon copy: "Your case will be escalated to a manager and handled promptly." Yet, NOTHING CHANGES. It's clear they have NO INTEREST in resolving this in a timely manner. As a consumer, it's INFURIATING to be strung along with empty promises. DriveSmart Warranty's LACK OF TRANSPARENCY and CUSTOMER CARE is DEEPLY TROUBLING. I URGE OTHERS to carefully consider these issues before choosing them for your car warranty needs. Their business practices demonstrate a CLEAR DISREGARD for their customers' time and money. It's only a matter of time before someone reaches their BREAKING POINT with this company.
