lu
This company will give you a website, answer all questions by email, but the advice is not the best.
This company will give you a website and they will answer all your questions. Unfortunately, the answers are far from reality, even after sending screenshots of my FB ads, they were incapable of helping me get sales from the products they said they researched & were incapable of pivoting and trying something, revising the products, etc. So you will have a Shopify store, but no sales after burning your budget on FB ads.
Reply from DropbuildFeb 20, 2026
Hi Lu, this is Sam, Lead of Customer Success at Dropbuild. We take all feedback seriously, but after a thorough search of our records, we are unable to find any client or order matching your name or case description. We’ve reached out to request your order number so we can investigate your claims, but since you have declined to provide one, we cannot confirm that you are a legitimate customer. To provide clarity: based on your comments, it appears you are describing a store build package. This is a one-time service where we build a high-converting Shopify store and provide the framework (instructions and guidance) for success. It is important to note that this package does not include our Ads Management or "Hands Off" services, where our experts actively manage and scale advertising on a client’s behalf. While we provide lifetime support, advice, and guidance, we cannot be held responsible for advertising results or "pivoting" strategies for accounts we do not manage. Our insight is limited to the information clients choose to share with us; we cannot control how clients manage their ad campaigns or whether they follow our instructions, as we do not have access to their ad accounts. We have seen cases where instructions aren't followed or campaigns aren't even launched - it is important to maintain realistic expectations. Given the circumstances, we do believe a 1-star review is a bit of an exaggeration in this case. If you are a verified customer, we invite you to provide your order ID so we can look at your data and see how we can best support you within the scope of the service you purchased.