DR Vitamin SolutionsReviews of drvitaminsolutions.com

UPDATE 2: They processed my order quickly and appeared to provide good packaging to protect the goods. Of not fault of Dr Vitamin Solutions, but MyUS their recommended mail forwarder lost half my package and misplaced the other half. The temperature sensitive portion of the order was left sitting in MyUS' warehouse for 4 days when normal turnover is supposed to be 24-48 hours. I now need to get MyUS to compensate me for the value of the half of the order they lost. Once MyUS compensates me I will replace an order for the products lost by MyUS. I'll update one last time once the half of the order arrives at my doorstep (and regarding my refund from MyUS), I expect the liposomal products to be spoiled due to sitting in the warehouse at 30+ degrees for 5 days and then having MyUS refuse to put ice in it or refreeze the existing cool pack before shipping (even though I was willing to pay $75 for them to do so (honestly unbelievable)). But it being spoiled will have been no fault of Dr Vitamin Solutions. I really do wish they would have allowed me to ship directly and this whole shenanigan could have been avoided, I hope they will consider shipping to my home country in the near future. UPDATE 1: They kindly contacted me after reading my review offering to help resolve the issues I had with the order process. I placed an order and will update here with how the order proceeds. ORIGINAL COMMENT: I was prepared to place an order for nearly $1500 and jump through the hoops of using a mail forwarder because they wouldn't ship directly to my country. They wouldn't really answer my questions when I emailed them, and we had to cancel my order because they couldn't arrange to have it shipped on a specific day to avoid it sitting in the mail forwarders warehouse for a hot weekend. They did manage to fix the website so I could request expedited shipping which was nice. At the end of the day it took so long to get all my questions answered and the website fixed, that the coupon I had planned to use expired. I had emailed to ask if the coupon could be extended so I could replace my order but they never responded. I took this as a sign they just didn't really want my business. I'm somewhat surprised I was emailed to give a review, I waited a day before reviewing as I didn't think it was worth my time, but I decided I wanted them to know the opportunity(?) they missed to do business with me.

I've ordered from DR Vitamin Solutions a few times, and each time I never receive any sort of email confirmation of my order or shipment, etc. I appreciate the good prices and item availability of some more obscure supplements, so if they could improve communication, that would make all the difference.

I am very happy with the service. Will order again!

I have been using Vision Clarity for 7 months. I began to have difficulty wearing contact lens. I have been wearing contacts for over 20 years. I tried three new Acuvue contact products. After using Vision Clarity Eye drops for 7 months I have been able to wear the contact lens without the dry eye effect which caused lack of moisture and the lens would not hold secure to the eyeball. I currently wear Acuvue Oasys Brand. It is a pleasure to once again have confidence with my vision correction..

Everything was great

No issues - shipped quickly, packaged with adequate padding- works as advertised!

Excellent customer service

I had issue with bottles leaking on my vacation and company kindly sent me two new bottles and suggested the bottles must always be kept up right. Faithfully, I kept little, skinny, plastic bottle on bedside table and used when going to bed, once or twice during night, and upon arising. Happy with my solution, I ordered 3 bottles and asked for refund on Lubricant Eye drops (great ingredients that burn and leave my eyes red a long time, --sad sad) and the useless little bottle mirrors. The gal couldn't help me, so connected me to supervisor. Unfortunately, I got answering machine, so left message. Happily, he called me back and gave me more than the refund on my purchase of three more vision clarity eye drops that do help with my eye comfort and lubrication and hopefully, in time, cataracts. Responsive company one can work with!