DungareesReviews of dungarees.com

In the clothing business you should make it easy to exchange for a different size. Your return procedure is archaic. first of all, who in todays age requires someone to print out a return form to fill out to send in with return, and what company can't do an exchange for a different size without requiring a return and repurchase...crazy. On top of that, you pay for the shipping to receive product and pay to return. I will never buy from Dungarees again.... get in the 21st century and stop ripping your customers off.

Shipped to wrong address via FedEx screw-up, company re-shipped, received. THEN I got the original 25 days later. Made it very easy and pleasant to ship the extra back. Good company to buy from. Impressed with customer service. And the product, good Carhartt.

This company is a total scam. Stay away. Don't buy here

This seems to be a scam site, I made my first payment for a $100 purchase, they contacted me by email and said they refunded me and told me to use paypal to make another payment, but I don't have paypal and I used their link to make another payment, and then it's been many days since the first payment was refunded to me, and the second payment wasn't refunded, and there was no shipment of the items I purchased! I have contacted them by email and phone and they have not dealt with me or responded to my emails! I seem to have lost 200 dollars to them! If you don't want your money gone you are advised not to use this site to shop, they can hold your money at any time and not ship.

I bought 2 pairs of pants and they came within the dates provided. Be careful with the prices if buying from Canada because with the shipping, tax, and exchange rate my order ended up costing double the subtotal, but that’s not any fault on their end. The pants are my favourite to go to work in, and are more comfortable than I was expecting.

SHOCKED AND HUMBLED! Received several e-mails from "Amanda", Customer Service, about the matter and her attention & compassion have been nothing short of AMAZING! Fair, compassionate, she went WAY BEYOND expectations with what I call "Old World" concern & effort! It's been very much like a small-town, local business where everybody from sales to ownership get involved & will do what they can to rectify a situation. I'm leaving the original post/review attached & adding that the root of all misunderstanding & inconvenience was due to shipper (which is reviewed else-where here) with a "slight misrepresentation" on the invoice. Bottom line: Keeping Dungarees.com on my list of places to shop. If you order from them & encounter any trouble, take the time to drop a line. There are PEOPLE there who actually care. (Original Review) Ordered a pair of jeans on 6 May. Received TWO notifications indicating shipping by FedEx "2-Day" shipping. Well, on 9 May, still hadn't received the parcel, FedEx stalled the shipment. I notified Dungarees.com of the delay & they claimed that they shipped "regular ground" at 5-8 business days! I have evidence of "2-Day" delivery & I paid for shipping. Sent screen-shots of both "2-day" shipment & "customer service" deflected with "I'll let the shipping department know" BUT holding to the "we shipped regular ground" so I've no claim or complaint. Can't get in touch with FedEx directly because I'm not the shipper but here it is, the 10th May, no parel, no merchandise and no concern from Dungarees.com. Never again!

Placed a international order to the Netherlands. Bought Timberland Pro jacket en Softshell. The shipping costs were around 70 dollar ( to much) but it came with FED EX express within 1 week. 2 out of 3 were not in a plastic bag but still very pleased. Will do busines again with Dungarees.

1 and last time purchase from here. placed an $100 plus order, on 3/8. stock was all available when placed order. now I am being told it could take up too 2 weeks before I get my order. this is horrible customer service.. I called and they couldn't help or wouldn't. order was canceled and will purchase elsewhere. beware when purchasing from them. horrible.. I am so disappointed.. not only I will never purchase from them again.. I am so upset this is the first time ever that I wrote a review.. let alone a bad one