DX SabersReviews of dxsabers.com

I ordered two sabers Nov. 2021 and have not received my purchase after ten months, all my emails would be met with reassurance that turned out to be direct lies, such as saying my sabers would ship within the week while not even having the product on hand, and Instagram messages were often met with verbal abuse. I have not contacted them in about four months and have received no updates, automated or otherwise, regarding my order. Meanwhile, I purchased a lightsaber from a different company and received it less than ten days after purchasing. I am not sure how they decide who gets their orders and who doesn't, but clearly they decided I would be left empty-handed.

TOTAL SCAM. Sent me a broke saber, I paid to send back for repair then got ghosted. Go to a reputable source!!

Total scam, got a broke saber, paid to send back then got ghosted. There are a lot of reputable dealers just not this one… My son purchased a saber from this scammer, the product was broke when arrived and when he sent it back for repair he was ghosted. DO NOT order from this source

My personal experience, they are extremely slow, you have to constantly email them to stay on top of your order. The quality of the hilts are not great. To clarify, the electronics are really cool but the hilts came with missing screws or screws that didn't fit causing the blades to be very lose. Even when I requested new/more screws, they also didn't fit and took months to even receive them along with the rest of my order that they seemingly ran out of to send. If you are someone who is very patient and willing to send an email every two weeks to get gaslit and false hope for when orders will be sent, then go for it. They make a lot of promises but either don't follow through or wait for you to give up. They seem to blame customers instead of changing their practice which feels very scammy. I personally will not be buying from them again.

Totally horrible experience! $300 for a Saber that showed up with pieces coming off of it and another loose. No instructions. When I finally got it working it was on for less than 5 minutes and I could smell plastic burning. Discovered the light was melting the blade. As soon as I sent photos and videos to customer service they ghosted me. Son BIG time disappointed since we bought it to have signed by Ewan McGregor next week in Boston. Total failure!

This company is a scam. I haven't received the product and it's been a year since I ordered it. They will give you lie after lie. Don't order from them

Just don’t do it. They will send generic emails when asked about orders saying “I am so sorry from the bottom of my hart” they will create a shipping label but will not ship anything. They will not offer a refund because they “used the money already “. Just do yourself a favor and buy from a different ccompany.

It’s been almost 2 years since I’ve even heard from the company about my order. They just say “it will be there in a few weeks” I ordered it on January 23rd of 2021… it’s now august of 2022. I’ve been in contact over 20 times and it’s the same thing. Don’t buy it’s a scam. Still waiting on a refund or something but I am never getting that fs