Jayson B.
My order has not moved in 12 days
My order was undelivered and has not moved in 12 days.

Average
Based on 29 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Earbud Express specializes in genuine replacement wireless earbuds and charging cases for today’s most popular brands. Instead of replacing an entire set, we help customers save money by offering individual replacement parts for lost, damaged, or non-working earbuds and cases. We focus on authenticity, fast shipping, accurate product listings, and responsive customer support to make the replacement process simple and hassle-free. Whether you need a left earbud, right earbud, charging case, or other replacement part, Earbud Express provides an affordable and convenient solution.
Earbud Express (earbudexpress.com) has 29 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 8 reviews with 1 star · Clear filters
Jayson B.
My order was undelivered and has not moved in 12 days.
Brett V.
Zero reason to believe that this is even a real company. No response as to whether or not my product is lost or never even shipped. 1 star till i receive a response and product.
Brad
Ordered replacement earbud, but I found the original and contacted Earbuds Express about returns. Following their policy, they provided a return shipping label. USPS confirmed their receipt, but I did not receive a refund. I contacted them multiple times with email and phone messages about crediting back my card. I have been completely ignored since, and it has been almost two months without the courtesy of a response. Be aware of this example of poor customer service. I see from other comments this is not an isolated event.
Patrick M.
No shipment
Teresa W.
I asked to return the product. No one answered my emails or did anything about it. You make it really easy to buy stuff but not to return an item there is no customer service number and you want to talk to you just email but if you don’t answer your email, I don’t get any results
Mikhail B.
I did not get the product and gotten no response since.
Kim
The case isn’t charging my bears earbud and I requested a return on 6/9 and I still haven’t heard back from the company on my order #1062
Annette H.
I have not received my item.