Reply from Mighty Plugs: The World's Finest EarplugsMar 18, 2013
Dear Gower:
This fine all natural ear plug never causes any irritation because the materials of Beeswax--Pure Lanolin and Cotton are so compatible with human skin. You may have inserted too large an ear plug. After kneading it and making it soft and moldable, just pinch off about 1/3rd and insert the remaining 2/3rds of the ear plugs.
Just prior to insertion, it is so important to (prepare) this fine ear plug correctly and to (insert it correctly) for maximum sound blockage.
Please follow the instructions below and you will notice a huge difference:
The VERY FIRST TIME that you are about to use our ear plug, you must (work or knead) the ear plug between your fingers or hands for at least 30 seconds, to make it soft, moldable and to disburse the Pure Lanolin throughout the ear
plug. All insertions afterwards will only require kneading the ear plug for just 10 seconds to make it moldable.
1. Just as you are about to insert, take just ONE ear plug and {work it or knead it}thoroughly between your fingers or hands for at least 30 seconds to make it soft, moldable and to disburse the Pure Lanolin throughout the ear plug. Pure
Lanolin makes the ear plug slightly tacky so that it stays securely in the ear canal and seals it. When the ear plug is soft and moldable and ready to insert, it doesn't matter what shape it is; round, flat, long or narrow; just follow step 2.
2. Using your index finger, push FIRMLY & flatten the ear plug IN and AGAINST your ear canal (until you feel a GOOD SEAL)! (If it doesn't seal immediately), then hold your finger pressed against the ear plug (with slight pressure) for a few more seconds and it will warm and seal well.
3. Now take the other ear plug, prepare it the same way & insert it into the other ear. With both ear plugs inserted correctly & sealing the ear canal, now listen to the silence around you. This is the HIGHEST BLOCKING EAR PLUG MADE!
4. To Remove: Simply pinch the ear plug with your thumb & index finger and gently pull downward and out.
Your satisfaction is most important goal, so please feel free to call us for any help. We all wear this same magnificent ear plug with total success.
Kindest regards
Mary-BPI customer service