East Coast Collector's ServiceReviews of eastcoastcollectorsservice.com

No info on status/updates of pending orders or reasons for delay.

.nothing is wrong

I reached out about having an item done, and asked about specific colors. I was told only 2 of the 4 colors I wanted would be available. I then requested alternating colors of those 2, only to be told that would not be possible after paying. I sent the items in marked as I wanted them done anyways. One was done sort of how I asked the other was not, which would have been fine, had that been the case for all ECCS customers from this signing. But another smaller company sent or brought bulk items in to the same signing, and then posted the items, signed exactly the way I had initially inquired about in all 4 colors. Moral of the story here, if you are buying 1 or 2 autographs you dont matter and you get what they want to give you. If you want what YOU want, youre gonna need to buy like 50 slots or more. It's a shame because I had heard nothing but good things about ECCS, turnaround time was great, probably the fastest I've seen. The pricepoint was unusually reasonable, the shipping was fairly priced and packed well, I wanted to have a good experience, but if I cant get what I paid for while others get exactly what I requested, I dont want to do business again. Unfortunately I know this wasnt an isolated incident as complaining in the community found several others who requested 4x colors only to be told they would only get/or just given 1 color.