Joseph
Amazing service and product
I always encounter an easy ordering process, fast shipping, and the products I need are always in stock. Couldn't ask for anything more.
Excellent
Based on 2,245 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
East Coast Medical Supply specializes in medical products such as syringes, needles, glassware, and other supplies for use in laboratory, experimental, and healthcare environments. We only carry the highest quality products that are always 100% sterile and ready for use.
East Coast Medical Supply (eastcoastmedicalsupply.com) has 2,245 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,245 approved reviews, newest moderated first
Joseph
I always encounter an easy ordering process, fast shipping, and the products I need are always in stock. Couldn't ask for anything more.
Matt
I have had great expiriences with this company , from good shipping time start to finish , amazing customer service , and very fast response time ...
David
Why have a phone number and email when you dont even use it. Takes for ever to get a response. Takes forever to physically ship products out and to even receive product. Especially when you live in the same area that they supposedly have the business located at. Just plane out horrible business. I dont get good vibes from east coast medical supply at all.
Reply from East Coast Medical SupplyMay 2, 2015
Hi David. I apologize for the experience you had. We are working hard to improve transit times. Please use promo code reorder15 to save 15% on your next order!
shawn
I've made two purchases through East Coast medical supply. On both occasion my order arrived on time and the content was correct. I appreciated the that the packaging was discreet as well. I would recommend this company to a friend!
Audrey
fast...easy...highly recommend.
Randall
Money was wasted on priority shipping since order wasn't shipped for nearly a week after placed. When I emailed to complain about this, I was told half my shipping cost would be reimbursed. It was not. I don't appreciate being lied to even more than the delay in shipping.
Reply from East Coast Medical SupplyMay 1, 2015
Hi Randall! I'm very sorry about the experience you had. We went ahead and provided a full shipping charge refund. I certainly hope this helps!
Kenneth
Good selection of supplies.
John
Recently, I ordered products and had an issue with the ability to contact the company and waiting for the arrival. Once the company knew that I had an issue, they worked hard to rectify the issue and was kind enough to offer discounts as well as a credit to the order in question. The people do care deeply and will take care of any situation as I have experienced. An important point to remember, all companies make mistakes, great companies pull together to make it right and make sure the customer is happy in the end.
Reply from East Coast Medical SupplyApr 30, 2015
Hi John, I'm very sorry to hear about that. All orders, big or small, are equally important to us. We are working hard to improve processing and transit times. If you decide to order again, please use promo code reorder15 to save 15%!