Average
Based on 189 reviews
EasyCare3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S. EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support. With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you. Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
EasyCare (easycare.com) has 189 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 5 reviews with 2 stars · Clear filters
Tricia A.
Took months to get a response. Just to get this email that states thanks for my claim. I don't need ro hear that. I need my refund
Reply from EasyCareMay 19, 2025
We’re sorry to hear how frustrating this has been for you. Please share the last 6 digits of your VIN, we’ll make sure your concerns are passed along to the right team.
Sherity S.
you put a used transmission in my suv instead of a new one as you didn't want to pay for the new one.
Reply from EasyCareMay 19, 2025
We’re sorry to hear about your experience. Please provide the last 6 digits of your VIN and your Contract Number, and we’ll make sure your concerns are shared with the appropriate team.
Jennifer G.
The process took entirely too long.
Reply from EasyCareMay 19, 2025
We’re sorry to hear the process took longer than expected. Please provide the last 6 digits of your VIN or your Contract Number, and we’ll make sure your concerns are shared with the appropriate team.
Quintavious B.
Couldn't get nothing done and had to go through to many obstacles to get it done that I finally gave up cause why I have to do this and that and I'm paying you'll fateful every month
Reply from EasyCareApr 24, 2025
We understand your frustration with the recent experience. We strive to provide a seamless and efficient service, and it's disheartening to hear that you encountered obstacles. We value your feedback and will use it to improve our processes.
Dave
I extended my warranty with EasyCare on my Honda CR-V and the salesperson told me that most dealers and repair shops accept EasyCare. My Honda dealer in southern California would not accept EasyCare. When I called EasyCare to find out who would take their policy, the salesperson and sales administration said that they do not give out recommendations. I was on my own to find out who would take their extended warranty. My recommendation to potential buyers of their policy is to make sure that your repair facility does accept EasyCare's policy. Otherwise, you may find out when it's too late. I give EasyCare a 2 because there was no issue about cancelling the policy and receiving a refund.
