Reply from Easy Peasy PrizesSep 18, 2024
Hi Alexander
Thank you for taking the time to share your feedback. We understand your frustration, and we truly appreciate your commitment to participating in our competitions.
As a small company, we're still in the early stages of growth, and unfortunately, with a smaller pool of entrants, there will naturally be some repeat winners. It's simply the nature of odds, and as we expand, we believe this will balance out over time. The number generator we use is entirely random, and we have procedures in place to ensure fairness in all our draws. However, no matter what we do, there will always be outcomes that some may find frustrating or unfair, especially when chance is involved.
Regarding our policy of re-running the draw, this was introduced to give more people a chance, while still honouring the original winner's prize. It’s unfortunate that you feel it's unfair, but it's meant to be a way of giving back to all participants.
We understand that luck doesn’t always favour everyone, but we can assure you that our processes are transparent and ethical, and we welcome any reviews or investigations. We are a reputable company and take all regulations very seriously, ensuring we follow all guidelines.
We respect your right to report us to the relevant authorities if you feel that’s necessary, but we stand by the fairness of our competitions. We appreciate your support and hope that, in time, you'll see that luck and fairness balance out in the long run.
Best regards,
J