Mary H.
Great product and service.
Great product and service.

Excellent
Based on 54 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neo Bites is on a mission to save the two things humans can't live without: Pets and Planet Earth. We make dog supplements powered by whole-food ingredients and supercharged by cricket protein. Proudly made in small batches with love in Austin, TX.
eatneobites.com (eatneobites.com) has 54 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
54 approved reviews, newest moderated first
Mary H.
Great product and service.
Ellen T.
I like providing our cocker spaniel healthy kale or flaxseed toppers at each meal- she licks her dish enthusiastically every time
Shine
1year old French bulldog loves it. We use all of them alternating.
Barbara C.
Our dog has been eating NeoBites her whole life! She watches and waits patiently while we sprinkle it on her food at mealtime.The treats smell so good sometimes I am tempted to try one. She LOVES all of it and she is so healthy! Placing the order is always easy and the delivery is timely. Thank you NeoBites!!
Jess W.
My dog absolutely loves these treats and she is a very picky eater! In fact, all the dogs in my building love them so I gave a back to the doormen to distribute since they always give out treats when the dogs come back from their walks. I also sprinkle the powder for skin on my doggo's food and she loves it too. The packaging is beautiful too and does a great job of keeping the product fresh. I'm really happy a high quality cricket based product like this one exists. A vet recommended cricket protein food a couple of years ago as my dog had some stomach issues periodically. All those issues went away when I switched to cricket based food for my dog. Special shout out to the customer service which is first rate and incredibly responsive. I had some issues with the web site as my subscription refilled an order while I still had some product remaining. I thought I'd made a change to the timing of the subscription but I clearly hadn't been successful in doing so. I emailed the company and was immediately reimbursed. So kind!
Reply from eatneobites.comFeb 20, 2024
Thanks so much for your awesome review and so happy to hear how much your dog (and neighbor dogs) are enjoying!
Evan B.
I don't know how they do it, but our dog has always been a picky eater and now he loves his meals. The meal topper is amazing.
Reply from eatneobites.comDec 18, 2023
Thanks, Evan! So happy to hear that your pup loves Neo Bites.
Jill O.
I received the wrong items (sent 2 bags of biscuits, vs. the powder supplement/topper). But a few days later, we received the correct products in the mail, and an email with apologies from the company, and they insisted we keep the 2 bags of biscuits. I've ordered from Neo Bites many times, and LOVE their toppers. This was the first time they have made such a mistake, and they made it right very fast.
Reply from eatneobites.comDec 7, 2023
Glad we were able to make this right! Apologies again for sending the wrong order the first time around -- hopefully you and your pup love the biscuits as much as the toppers!
Katherine I.
Can’t wait to order again!
Reply from eatneobites.comDec 7, 2023
Yay! we can't wait either