EcomStores.comReviews of ecomstores.com

I was rejected in service because of profile photo and name It's rude, unprofessional and disrespectful will never work with them and don't recommend you

As someone who has been through hell and back with Amazon multiple times I stand by this company. When the account I acquired through Ecom Stores was put into question by Amazon, Ecom Stores showed me how to navigate the review process and had all the documents Amazon wanted ready. Our account is in great standing now and passed a section 3 account review during Q4 (a true test of selling on Amazon) UPDATE 11/04/2025: Shortly after my initial review, my Amazon seller account was deactivated due to failing identity verification—this was 11 months ago. While Ecom Stores worked to recover the account, crucial information was omitted when responding to Amazon’s questions, which ultimately led to the failure. I have spent over $20,000 on this process with more expenses incurred every month. I would like to close this chapter but Ecom Stores is making that difficult. They have refused any refund, offering only a replacement store, which is not helpful given the issues with the first account. I even offered to let them deduct what they paid to acquire the store so they could break even (Which would still leave me thousands in the negative), but this was not accepted. My experience leads me to believe that they operate primarily as a profit-first business, prioritizing their own gain over fully supporting their clients. Proceed with caution if you are thinking of doing business with them. UPDATE 12/23/2025 (in response to Ecom stores): I find your response insulting considering I offered to subtract your financial investments from the refund. I also find it insulting due to the amount of time and resources I put in, which is countless hours and $5k+ outside of the already high price tag I paid for the store. The greed to not offer any sort of compensation when I’m asking for a refund with terms that already favor you is disgusting. Especially when the problem stems from your company. Do you expect me to invest more hours and thousands of dollars (even if the second store is free) into another store when the first one’s problem couldn’t be resolved?