Bad
Based on 35 reviews
EcoPlus Power1.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EcoPlus Power is a socially responsible company that strives to protect the environment and provide value added products to our customers.EcoPlus Power goes above and beyond to provide customers clean energy plans and offsetting the emissions we are responsible for. We also fund projects like planting trees on behalf of our customers that make communities nationwide healthier and happier. We believe clean energy and planting trees is a vital part of building a sustainable future, improving our nation’s air quality, and helping tackle climate change.When you choose an Electricity plan for your Home or Business, EcoPlus Power will plant One Tree Per Month on your behalf as long as you remain active on a plan. By planting trees for every energy plan, we’re helping the global ecosystem and showing the lasting impact that one small choice can have. Not only we plant trees for planet, but we also offer a free premium identity theft protection plan to help our customers live with peace. We partner with ethical, like-minded companies and organizations to make a positive impact. We strive to be your partner. We understand challenges and goals in the home or business with family and loved ones. Unlike other suppliers we have created products and services with your home and business in mind. We are continuously growing with your needs as the market changes. As the market changes so will our offerings to best suit your evolving home or business needs.We provide services in Pennsylvania, Ohio, New Jersey, and Illinois.
EcoPlus Power (ecopluspower.com) has 35 customer reviews on Folks Told, with an average rating of 1.8 out of 5.
35 approved reviews, newest moderated first
Brandon R.
Stay far, FAR away from this company! They increased my rate astronomically without any prior notice/heads up. My bill for January was 259 which is normal during the winter. My bill for February was 717. THAT IS ABSOLUTELY INSANE. I dropped them instantly. This bill is equivalent to the entire season of Spring in electric bills. Stay away from these people!
Elizabeth
Horrible experience. The inept people there sent me a welcome email no but no one ever told me my signup was invalid due to a wrong id number. They said they called but there was no record of a call or a voicemail. What kind of company leaves me with no provider?? So I didn't renew with my previous provider and was charged monthly at crazy prices since I was no longer an annual customer. EcoPlus took no responsibility, refused to assist me in recouping the $500 I lost - even when I volunteered to spread it over a year and sign up with them anyway. Thank heavens my old company Shipley took me back immediately and reinstated my old plan for that time onward. Dumb part is that EcoPlus lost the customer, but didn't seem to care. Totally inept company.
ANDREW
ECO PLUS POWER helped me on the rate that i was on because before my bill had went off the roof with a different supplier.
Thabang K.
MY DUKE BILL WAS LIKE 100 TIMES MORE BUT I FOUND THIS SUPPLIER AND I MUST SAY THEIR DUKE GAS RATE IS NOT TOO BAD. ITS FIXED FOR 24 MONTHS AND STAYS LOW I LOVE IT. IMPRESSED WITH THE AGENTS THERE VERY PROFESSIONAL. IM NOT SPEAKING FOR EVERYBODY BUT KEVIN JOHNSON WAS THE BEST. GIVE THAT GUY A RAISE.
Pierre La B.
I never was aware of even signing up. I wouldn't have. A much smaller bill, and I get a grant also during winter, they are eating up. My bill jumped over 100%. I am going to complain to every agency, including Commonwealth Edison, as to how they hijacked my normal bill. This company is trying also to interrupt government subsidies to others, as some sort of service. It appears they are scamming with participants who benefit in ways.
chandini
HAVE HAD THE BEST XPERIENCE EVER WITH THIS COMPANY. IF YOU THINKING OF SAVING THAN I RECOMMEND THEM.
Kristin M.
I thought it was going well. been with them for a while, but I guess I should've looked closer. I finally realized there are rando charges that vary month to month. When I tried to contact customer service online, the bot was useless. and i called first thing Monday am when they opened. 9:05 am and I was on hold for nearly an hour as caller 1 when I hung up. I called back, was caller 4, the wait time went up, and now I have been caller 1 for the last 57.54 minutes. I don't think I'm going to get an answer any time soon. I am going to see about what can be done. Dang. What a joke. UPDATE. I never did get through to them, but they got through to me when they saw that I canceled my account. Asked about the charges, it was something to do with the intro program not intro rates, but after that expired then these charges were added. blah blah whatever. So I said forget it. Not worth the hassle. We should be able to switch like PA power switch says and not get penalized especially when you call every month to check on it.
david
Scan highway robbery I did sign with them yet PSE&G is billing me I reach out to them no reply why is PSE&G fighting for them I knees help and answers$600.extra on my bill Help Help that company lies and steal Shame on PSE&G for supporting them what’s in it for you
