Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
Minnesota G.
Easy to process purchase and quick delivery
Reply from eCosmetics.comNov 7, 2025
Thank you very much for your fantastic review! We’re thrilled to hear that your purchase was easy to process and that your order arrived quickly. Your feedback means a lot to us and motivates our team to continue providing a seamless shopping experience. We look forward to serving you again soon!
Mariana
I bought a product, but received a different than the one shown in the photo I purchased. Same name, different packaging and brand logotype. They called me and offered a solution. So first purchase experience wasn’t as expected but they were very quick resolution.
Reply from eCosmetics.comNov 7, 2025
Thank you so much for updating your review. We truly appreciate you taking the time to share your experience. We completely understand your concern and disappointment, especially on your first purchase with us. Please rest assured that your feedback has been relayed to our team to ensure our listings are accurate and up-to-date. We’re glad that we could provide a quick resolution, and your satisfaction is always our top priority. We hope to have the opportunity to serve you again and provide a seamless, five-star experience next time. We look forward to serving you again soon!
Christine L.
Great prices! Fast service! Always a pleasure
Reply from eCosmetics.comNov 7, 2025
Thank you so much for the amazing review and the 5 stars! We’re thrilled to hear that you’re happy with our great prices and fast service. It’s always a pleasure serving you. Your satisfaction is our top priority, and we truly appreciate your continued support. We look forward to serving you again soon!
JOE H.
Easy to navigate
Reply from eCosmetics.comNov 7, 2025
Thank you for your feedback! We’re glad to hear that you found our website easy to navigate and truly appreciate your support. If there’s anything we can do to further enhance your experience with future orders, please don’t hesitate to let us know. Our customer care representatives are available Monday through Friday from 8 a.m. to 11 p.m. EST and Saturday through Sunday from 9 a.m. to 9 p.m. EST.
Donna H.
They had what I needed. And I’m getting it quickly.
Reply from eCosmetics.comNov 7, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that we had exactly what you needed and that your order arrived quickly. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!
Andrew L.
Deceptive. Product received was not what was pictured on the website.
Reply from eCosmetics.comNov 6, 2025
We are very sorry to hear about your experience. We work diligently to ensure that all images depict the current packaging of a product within our inventory. We love the opportunity to look further into this and resolve this issue. We will be reaching out to you regarding this. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Nadine K.
Shipping was quick. Great product price! Will order again.
Reply from eCosmetics.comNov 6, 2025
Thank you for the 5 stars. We are so happy that you found the products you love at a great price, and that they were shipped promptly. We look forward to serving you again.
John M.
I received an immediate response from customer service with an answer that helped!
Reply from eCosmetics.comNov 6, 2025
Thank you for the 5 stars! We are so happy you had a positive experience, as we strive to provide excellent customer service. If you ever need assistance, please don’t hesitate to reach out to us. Our Customer Care Representatives are available via email, chat, or phone. Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
