Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
customer
Super fast service and low prices.
Reply from eCosmetics.comMay 9, 2025
Thank you so much for your 5-star review! We're so happy to hear you’re pleased with our service and chose to shop with us. Our goal is always to provide the best shopping experience, and we’re delighted to know we hit the mark for you. Your satisfaction truly means the world to us, and we can’t wait to serve you again soon!
Margaret B.
Great pricing and website easy to navigate.
Reply from eCosmetics.comMay 9, 2025
Thank you for your kind words! We strive to provide a positive experience for all our customers, and your feedback is greatly appreciated.
stacie G.
Love your site
Reply from eCosmetics.comMay 8, 2025
Thank you so much for the positive feedback. We really appreciate you letting us know you love our site! We look forward to serving you again soon!
wendywhallford
Website was easy to use. Nice discounts. Wish I had a projected date of when to expect my purchase.
Reply from eCosmetics.comMay 8, 2025
We’re delighted to hear that you loved our website! At eCosmetics, we strive to make your shopping experience as smooth and enjoyable as possible. It truly means a lot to us to know we’ve met your expectations. We can’t wait to fulfill your future orders and continue providing you with exceptional service!
Alla F.
I placed an order with eCosmetics nearly a month ago, expecting a smooth shopping experience. Unfortunately, it has been anything but that. I received a small portion of my order within 10 days, but the rest never arrived. After contacting customer service multiple times to request a cancellation and refund, I was repeatedly assured that the missing items had already shipped and that cancellation was not an option. Finally, after speaking with a representative two days ago, my order was canceled, and I was promised a refund to my PayPal account. However, as of now, I have yet to receive my money. This experience has been frustrating and disappointing. Delays in communication, empty assurances, and the ongoing refund issue have made me question the reliability of eCosmetics. Never again I will order anything from this company!
Reply from eCosmetics.comMay 8, 2025
Thank you for bringing this to our attention. We are truly sorry to have caused any frustration or disappointment. This is certainly not the standard of service we aim to provide. We would love to speak with you further about your order. We can confirm that a full refund was processed on May 6th. Please note that it typically takes a few business days for the refund to reflect in your account, depending on your card company's processing times and policies. A customer care representative has reached out to you via email to confirm the refund and provide further assistance. Our customer service team is available Monday through Friday from 8 a.m. to 11 p.m. EST, and Saturday and Sunday from 9 a.m. to 9 p.m. EST.
DR
Same day shipping!
Reply from eCosmetics.comMay 7, 2025
Thank you for the 5 stars! We are so happy to hear you are happy with our fast shipping!
Patty
I love that you have items I can’t find elsewhere.
Reply from eCosmetics.comMay 7, 2025
We really appreciate your kind words! Offering hard-to-find items is something we're passionate about, and we're thrilled that it stood out to you.
Tony N.
The price was reasonable.
Reply from eCosmetics.comMay 6, 2025
Thank you for your feedback! We're glad to hear you found our price reasonable. We always strive to offer great value, and appreciate you taking the time to share your thoughts. If there's anything else we can do for you, feel free to reach out!
