Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
Anonymous
Website easy to navigate. Customer service live chat was helpful and informative.
Reply from eCosmetics.comMar 5, 2025
Thank you for your 5-star review! We're thrilled to hear you found our website easy to use and that our live chat team was able to provide you with helpful information. We strive to make our customer experience as smooth and enjoyable as possible.
Bryan W.
Easy to use the site and great price on the product
Reply from eCosmetics.comMar 5, 2025
Thank you for the 5 stars! We greatly appreciate your feedback and are so glad to hear you were satisfied with your experience.
JF
Easy to use website
Reply from eCosmetics.comMar 5, 2025
Thank you for the 5 stars! We are so happy to hear that you find our website easy to use. We look forward to your next order and hope to continue exceeding your expectations!
BP
Ordering was user friendly and easy. Price for product was a little deceiving. Saw it advertised on the View and it said half off which would have been $8.00. My final cost was approximately $25.00.
Reply from eCosmetics.comMar 4, 2025
Thank you so much for your 5-star review! We're delighted to hear that you found the ordering process user-friendly and easy. We sincerely apologize for any confusion and want to clarify that our company is not affiliated with The View. It appears we simply retail some of the same products. To take advantage of any deals offered by The View, you would need to place your order through their shopping platform and reach out to their customer service for any questions regarding their ordering process. We hope you still enjoy your product, and hope to have the opportunity to serve you again!
Michael T.
If my delivery doesn’t take forever, I’ll consider the service being excellent but if I have to wait for 2 to 3 weeks for my delivery, then I’m not gonna be too pleased. I need to smell good right now.
Reply from eCosmetics.comMar 4, 2025
Thank you for the 5 stars! We are so happy to hear your positive feedback. Our estimated shipping time frame is for you to receive your items in 2-8 business days. Your order was placed yesterday, 3/3, and shipped today, 3/4. You have also been emailed with your tracking information. If you have any questions or concerns, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. We look forward to serving you again.
Diane T.
Your discounted prices are great and you offer product brands that aren't available everywhere! Free shipping above a certain price is a bonus, too!
Reply from eCosmetics.comMar 4, 2025
We truly appreciate your kind words and 5-star review! We're glad you’re enjoying our discounted prices and unique product selection. Offering great value and exclusive brands is something we strive for, and we're happy to hear that our free shipping perk is a bonus for you. Your feedback means a lot to us, and we’re glad we could meet your expectations.
Virginia W.
The website is confusing in how it ask the questions an than move about. It takes too many clicks on completing a section.
Reply from eCosmetics.comMar 4, 2025
Thank you for your feedback. We sincerely apologize for any inconvenience you have experienced with our company thus far. If you are experiencing issues placing your order, our Customer Care Representatives are available to quickly assist you via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Lilly
So far so good. I purchased several times and all my experience was positive. Great prices and fast delivery. Great combination!!
Reply from eCosmetics.comMar 4, 2025
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
