Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
BETH C.
Ease of purchase was fantastic! Appreciated the discounted price as well. Fortunately, I could use two so that I met the free shipping threshold.
Reply from eCosmetics.comNov 14, 2024
We appreciate your kind words! It's wonderful to hear you found the purchase process easy and that the discounted price helped you meet the free shipping threshold. We hope you enjoy your new items.
Mythreyi J.
Easy navigation of the website
Reply from eCosmetics.comNov 19, 2024
We appreciate you taking the time to share your positive feedback. We're glad you found our website easy to navigate.
Carol M.
I love the fact that you carry so many brands and at great prices. I also love how quick to respond to questions your team is. It's very refreshing and unfortunately rare in this day and age, so thank you for that.
Reply from eCosmetics.comNov 13, 2024
Thank you so much for your feedback and for taking the time to share your experience! We’re thrilled to hear that you enjoy our selection and prices. Providing quick, helpful responses is something we prioritize, and it’s wonderful to know that it made a positive difference for you. We look forward to serving you again soon!
Jane L.
So happy to find the product I was looking for at a much less expensive price. So glad I found your website!
Reply from eCosmetics.comNov 13, 2024
Thank you for your wonderful review! We’re thrilled to hear that you have had such a positive experience with our website. It’s fantastic that you were able to find your product at a great price as we strive to make our products accessible and affordable for everyone. We look forward to serving you again!
Jay S.
Had what I wanted and shipped it the same day. Great experience...
Reply from eCosmetics.comNov 13, 2024
We appreciate your kind words and are thrilled you had a positive experience with us. We strive to provide excellent service and are glad we met your expectations.
Shean A.
My service was awesome. I ordered 3 jars of the Jamaican mango and lime coconut water hydrating & shine Jel. When I opened the box Jel was everywhere. A jar was completely opened and got on the outside of the other 2 jars. Very poor packaging.
Reply from eCosmetics.comNov 12, 2024
Thank you for your feedback! We’re glad to hear you were pleased with the service, but we’re truly sorry that the packaging for your order didn’t hold up during transit. This does not meet our usual standards, and we sincerely regret any inconvenience caused. Please be assured that our shipping department carefully inspects items for quality before dispatch. We take your concerns very seriously and have reached out to you via email to resolve this. Our Customer Care team is available to assist you Monday through Friday, from 8 a.m. to 11 p.m. EST, and on Saturday and Sunday from 9 a.m. to 9 p.m. EST.
yahna
Website and the discount coupon made it easy to shop.
Reply from eCosmetics.comNov 12, 2024
Thank you so much for your kind words! We are so glad that you had a 5-Star Experience. We're thrilled to hear that our website and discount coupon made your shopping experience easy and enjoyable. We appreciate your feedback and look forward to serving you again soon!
Michele
they said my order shipped and it has not.
Reply from eCosmetics.comNov 12, 2024
Thank you for contacting us! We apologize for any confusion or inconvenience. Due to the holiday yesterday USPS was not available to pick up the package from our warehouse for shipment. Our standard shipping timeframe is an estimated 2-8 business days. Today would mark the 2nd business day, and great news, your order is expected to be picked up by the carrier today. One of our representatives has reached out to you to provide further details. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
