Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
Cathe
It was my first experience and I was very satisfied. The order came in a timely manner and was correct. I would order again in the future.
Reply from eCosmetics.comSep 11, 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
K I.
Coupons are great, I always wait for a great coupon when competitors cant beat their prices. My products are always in stock, and I do receive free products with purchases that I can actually use! Cosmetics is definitely my go to for my hair, beauty, and skin care needs!
Reply from eCosmetics.comSep 11, 2024
Thank you for the fantastic review! We're delighted to hear you find our coupons valuable and that you’re always able to find what you need in stock. We truly appreciate your loyalty and look forward to serving you again.
Chelsea N.
Shipping was super quick , first time ordering and I an very impressed (:
Reply from eCosmetics.comSep 11, 2024
Thank you for the 5 stars! We are so happy to hear about your positive feedback. We look forward to your future orders with us.
Denise R.
The price was acceptable, but I added my account after the purchase and therefore it was not in my history of purchases. I called, the same day as the purchase, but the representative could not add it to my history. I suggest that the addition of an account should be explained and suggested to be obtained before purchase. I just assumed that making a purchase and giving my information was an account in your site.
Reply from eCosmetics.comAug 18, 2024
Thank you for your feedback, and we apologize for any inconvenience or confusion. As noted in our FAQ section, accounts need to be registered before making a purchase to ensure your orders are visible in your purchase history. Accounts aren’t automatically generated at checkout for privacy reasons. However, at checkout, there is a prompt to create one if you’re not already logged in to one. We are constantly striving to improve and provide the best possible service and products for our customers. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
tonben D.
Great price and super fast shipping
Reply from eCosmetics.comSep 11, 2024
Thank you for your kind words! We are so happy to hear you enjoyed your experience and look forward to your next order.
Starlyn M.
So far 1 star. I ordered something on the 10th. The label wasn't even created for 3 days. It's the 17th and UPS says it still won't be here till tomorrow. Literally the definition of NOT fast and free delivery when you're talking about skincare.
Reply from eCosmetics.comAug 17, 2024
Thank you for bringing this to our attention. We deeply apologize for any inconvenience or frustration you have experienced. Please contact us with your order number, as we would like to look into this further. Our Customer Care Representatives are always available via email, chat, or phone. Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Connie
Very smooth purchase at a fantastic price.
Reply from eCosmetics.comSep 11, 2024
We appreciate your kind words and are thrilled to hear about your positive experience.
Shea
Easy to order, good selection and prices.
Reply from eCosmetics.comSep 11, 2024
Thank you for your great review! We're thrilled to hear you loved the prices and selection. We look forward to your next order with us.
