Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
Bonnie B.
Excellent Product; came when expected and didn't take long. Like that I can order this product online and have it sent to me via mail. Much easier than going into the shopping mall to acquire this. Thanks for making this available on your website and being reasonably priced.
Ana Maria R.
Terrible service. I am late writing a review, but it is very important I do so nobody experiences the same situation. First, their shipping takes weeks, and you can need your order but they do not care. They fool you into thinking they have it, but that is not correct. Then I ordered BurtsBees travel size toilettes which are supposed to be moistened- I received the driest possible toilettes- they were old and they look used. Not only did I waste my time ordering, but all I could do was throw away what I received. I hope you never receive a used product. Obviously I am not going to keep used, dry toilettes, and much less waste my time mailing trash. They were so disgusting I did not want to touch them. I can guarantee you, im not giving $ 1 or 1 minute. The company should make a refund, not charge and on top of that make the customer send products back. You or nobody can make use of an old product. Id be embarrassed if I were you.
Reply from eCosmetics.comNov 4, 2023
We apologize for any inconvenience or frustration you have experienced thus far. We typically estimate arrival 2–8 business days after placing your order. However, we understand that your order underwent a shipping delay causing your package to arrive on the 11th business day, and we deeply apologize for the inconvenience that has caused you. We can assure you that every product we sell is brand new, authentic, and guaranteed, and every item we sell is received directly from the manufacturer or an authorized seller. We can also assure you that we do not under an circumstances send used products, and are very sorry to hear your item was dry upon arrival. However, we stand by our 100% satisfaction guarantee. If, for any reason, you do not wish to keep the products in your order, you are welcome to return them for a full refund within sixty days of receiving them. Please feel free to use the prepaid return label we have previously sent you, or you can access one through your eCosmetics account. If there are any other general questions you may have, we are happy to help you as soon as possible. Please feel free to email us or call us, we are open Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Qiuyang Y.
Good skin products, good price, good online access!
Viola H.
I ordered expedited. 5 days is not expedited!
Reply from eCosmetics.comNov 3, 2023
I apologize for any confusion. In the case of expedited shipping, delivery is expected within two to four business days. Based on the tracking information associated with your order, your shipment is expected to arrive by the third business day. We stand by our 100% satisfaction guarantee and In the event you no longer wish to keep your order, management has provided you with a prepaid return label. For any questions or concerns, our Customer Care team is available and happy to further assist you via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Tommy Rapier J.
Fast shipping!
nancy K.
Fast and easy
Doreen W.
They keep me coming back for more!
BARBARA D.
easy website to navigate. Lots of products available
