Excellent
Based on 184 reviews
ECRM4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.
ECRM (ecrm.marketgate.com) has 184 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
184 approved reviews, newest moderated first
Shonali P.
It was a great experience, well planned and the team that helped out to make sure everything ran smoothly was great too. Especially Max and Ethan.
Reply from ECRMJul 22, 2025
We're happy to hear that you had a great and well-planned experience. We appreciate your positive feedback and are glad the team made it smooth for you.
Angela Z.
I have enjoyed working with ECRM's team; they handled each part of the tradeshow with outstanding professionalism. Whenever I had special requests, they responded quickly. The sessions I attended had great attendance, and the food and drinks were well-arranged. Highly recommend small brands to consider.
Reply from ECRMJul 22, 2025
We're happy to hear that you enjoyed working with our team! We appreciate your kind words regarding our professionalism, responsiveness, and the overall experience. Thank you for recommending us!
Dallas B.
ECRM stands out as the most exceptional program I’ve had the privilege of using for work. The communication process is incredibly streamlined and user-friendly. Everyone in the company is incredibly supportive and willing to assist. Ashley, our primary point of contact, is truly exceptional. She is always ready to help, provide guidance, or simply engage in a friendly conversation to help us unwind. I highly recommend your business partnering with ECRM.
Reply from ECRMJul 21, 2025
We're happy to hear that our program has been exceptional for you. It's great to know that you find the communication process streamlined and user-friendly, and that our team is supportive. We appreciate your recommendation!
Jeff F.
Excellent organization and support, pre and during show.
Reply from ECRMJul 18, 2025
We're glad you found our organization and support excellent! Thank you for your positive feedback; we appreciate it.
Petrie H.
All the ECRM on the floor was most accommodating and shout out to Raydeen. All buyers were very respect of the time which was great.
Reply from ECRMJul 18, 2025
We're happy to hear that our team was helpful and accommodating!
Marcus D.
The support team was super amazing, friendly, professional, warm, and accommodating. Meghan and Stephanie were always there to help and assist in whatever way possible. Raydeen was on the floor, ready to assist with anything you might need. You can feel their genuine caring and passion for the company's success
Reply from ECRMJul 17, 2025
We're happy to hear that our team provided you with such amazing support! It's wonderful to know that their friendliness and dedication made a positive impact on your experience. We appreciate your feedback.
Mitch P.
ECRM offers an incredibly efficient platform for connecting with key retail decision-makers across channels—including some of the largest players in club, mass, drug, and traditional grocery. The format is focused, time-efficient, and well-suited for both introducing new capabilities and advancing strategic discussions. What stood out most was the professionalism and support of the ECRM team. From pre-event planning through to execution, they were proactive, well-organized, and clearly invested in helping us make the most of our time. The preparation resources, meeting structure, and day-of coordination ensured that our conversations were purposeful and productive. For any company looking to accelerate meaningful retail connections in a condensed, well-structured format, ECRM is a smart and worthwhile investment.
Reply from ECRMJul 17, 2025
We're happy to hear that you found our platform efficient for connecting with key retail decision-makers. We appreciate your recognition of our team's professionalism and support. It's great to know the preparation resources and meeting structure contributed to purposeful discussions. Thank you for your positive feedback!
CARLOS R.
Es una experiencia nueva y fácil de alcanzar
Reply from ECRMJun 30, 2025
¡Nos alegra saber que estás teniendo una buena experiencia! Queremos que todo sea fácil y accesible para ti desde el primer momento. ¡Gracias por compartir tu opinión!
