Excellent
Based on 184 reviews
ECRM4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.
ECRM (ecrm.marketgate.com) has 184 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
184 approved reviews, newest moderated first
Mariella S.
Charlie was so helpful and kind. ECRM overall is my favorite show and Charlie made it an even greater experience. Love his radio voice!
Reply from ECRMMay 29, 2026
We are so happy you had such a great experience with us! We appreciate your kind words.
Shannon A.
Susan was on site and always willing to go the extra mile for our booth space and overall vendor support from pre set up through tear down. Can we clone her? Thank you!
Reply from ECRMMay 29, 2026
We're so glad to hear our team provided exceptional support from start to finish. Your kind words are truly appreciated!
Leslie V.
It was a very productive experience. The staff wave us a great service.
Reply from ECRMMay 29, 2026
We're glad you had a productive experience with our great service. Thank you for your kind words!
Shayan S.
It was a great first experience and I’m grateful to ecrm for putting in a good show. I would’ve loved to meet some of the other larger retailers but I assume we did not match. It would be great to get feedback from those retailers on why they felt we were not a good match so we can improve our offering the next time around.
Reply from ECRMMay 29, 2026
We appreciate your feedback on your first experience. We understand your desire for more insight from larger retailers and are exploring ways to facilitate that valuable feedback for future events.
Alex G.
Fantastic experience. Susan is always helpful and on top of it. The entire ECRM team goes above and beyond to host a great event.
Reply from ECRMMay 29, 2026
We're so glad you had a fantastic experience and appreciate your kind words about our team!
Doug W.
The session is always very organized and well run. These are much more beneficial than a normal tradeshow.
Reply from ECRMMay 29, 2026
We're glad our sessions are beneficial and well-organized for you. Thank you for your kind words!
MJH
Great ECRM team ensuring all went smoothly—thanks Charlie and Olivia especially!!! Solid meets with Buyers—hopeful to convert post-show.
Reply from ECRMMay 29, 2026
We are so glad to hear everything went smoothly! We appreciate your kind words and positive feedback.
Michael C.
Jocelyn Koziorynsky is fantastic as well as the whole the ECRM team!
Reply from ECRMMay 29, 2026
We are so happy to hear this! Thank you for your kind words about our team.
