Excellent
Based on 2,345 reviews
eFax4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Jason J.
Great service
Reply from eFaxNov 22, 2019
Hello Jason, Thanks so much for your review and we are happy to hear your experience was positive. If there is anything we can ever do for you in the future, please let us know as we will be happy to help. Many Thanks, eFax Support Team
Ronald C.
Friendly, responsive, and fast
Reply from eFaxNov 22, 2019
Hello Ronald, Thank you so much for the wonderful review and feedback! We are delighted to hear that you received such prompt and efficient service and that your experience with us was a positive one. If there is anything we can ever do for you in the future, please do feel free to let us know as we will be happy to help. Many Thanks, eFax Support Team
Paola B.
Impossibile disdire dopo i 30gg. gratuiti. Inviato diverse email con la volontà di disdire richiedendo di non addebitare importi. In risposta consigliavano di contattare telefonicamente. Gli operatori rispondono in inglese e finalmente oggi ho potuto parlare in italiano, esprimendo tutto il mio disappunto . L'operatrice ha detto: bisogna inviare una mail con la volontà di disdire:fatto, chiudono account se non trovano fondi:fatto, bisogna telefonare:fatto. Tanti pretesti alla fine hanno trovato i fondi perché ci provano ad addebitare di continuo, e si sono accreditati Euro 73,20 per un servizio mai utilizzato. Pessima pubblicità
Reply from eFaxNov 29, 2019
Ciao Paola Grazie per la tua recensione, Anna del nostro team di supporto ti ha contattato l'11 novembre per aiutarti ulteriormente. Speriamo che tutto sia stato risolto per te e che tu sia soddisfatto del risultato. Se hai ulteriori problemi, non esitare a inviare un'e-mail a [email protected] e saremo più che felici di aiutarti. Grazie molto eFax Support Team
Anette P.
TOTAL FUP!! Trækker pengene og det virker ikke. Kan ikke opsige det igen.
Reply from eFaxNov 29, 2019
Hej Anette Tak for din anmeldelse. Undskyld at høre om din oplevelse, og at du ikke var glad. Hvis du gerne vil e-maile [email protected], samarbejder vi med glæde med dig for at løse eventuelle problemer. Mange tak eFax Support Team
Nicole
Excellent customer service, fast rwaponse
Reply from eFaxNov 8, 2019
Hi Nicole Excellent to read you like service and got fast response, we really appreciate your review too. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
A.A.
Zunächst war eine aufwendige Identifikation durchzufürhen, die weder in der Werbung noch in der Produktbeschreibung so angekündigt wurde. Dadurch konnte erst nach fast einer Woche das erstemal das Fax genutzt werden. Daher kündigte ich sofort mit Email. E-Fax antortet mit einer Emmail, dass die Kündigung telefonisch bestätigt werden müsste. Das war aber nicht möglich, da beim Kundentelefon niemand erreichbar ist. Da ich selbst Anwältin bin, werde ich diese Praxis gerichtlich überprüfen lassen. Meiner Meinung widerspricht dies den Verbraucherschutzregelungen und dürfte somit für sämtliche Kunden zu einem Rückgewähranspruch von zu viel entrichteten Kosten führen.
Reply from eFaxNov 29, 2019
Hallo A.A. Vielen Dank für Ihre Bewertung. Es tut uns leid, dass Sie mit dem Service nicht zufrieden waren. Vielen Dank für Ihr Feedback. Wenn Sie uns etwas mitteilen möchten, senden Sie bitte eine E-Mail an [email protected] Danke vielmals eFax Support Team
Rebecca C.
This is a WONDERFUL app! It REALLY takes the guessing out of faxing for me, and as a result I now have been able to get ALOT more done in half the time! THANK YOU eFax!
Reply from eFaxNov 5, 2019
Hi Rebecca Thanks so much for your review, we are thrilled you think the App is wonderful and that it's been able to help you get things done in half the time. No thanks needed to us, the thanks is all ours for being a customer. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Bob H.
very quick fast and easy
Reply from eFaxNov 5, 2019
Hi Bob Great to read of your experience and we're so happy you find the service quick and easy to use. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
