Excellent
Based on 238 reviews
eFax Corporate4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
238 approved reviews, newest moderated first
Jeannine
Mohd- was very helpful and solved my issue
Reply from eFax CorporateSep 25, 2025
Jeannine, we are very thankful for your kind words following the assistance from Mohd. It will be an extra motivation for sure. We wish you a lovely day.
Bonnie T.
Elizabeth V was extremely helpful in helping to guide me through the Admin account and User setup. Quick to respond with detailed information. Thanks so much for the help!
Reply from eFax CorporateSep 24, 2025
Thank you for this wonderful review Bonnie! We're delighted to hear that Elizabeth was so helpful in guiding you through the account setup. We truly appreciate you highlighting her quick, detailed responses. We'll be sure to pass on your thanks!
Carlos J.
I would like to thank you for the excellent support I recently received. Your team helped me resolve an issue with over 300+ pages that were charged but not successfully sent, and you promptly applied the appropriate credit. I truly appreciate the efficiency, professionalism, and customer care demonstrated throughout the process. This kind of service builds confidence and satisfaction in continuing to use eFax. Thank you again for your outstanding assistance.
Reply from eFax CorporateSep 12, 2025
Thanks for the great feedback, Carlos! We are so glad our team could efficiently resolve your issue and provide a prompt credit. We appreciate you recognizing our commitment to customer care, as that kind of service is what we strive for to build your confidence and satisfaction.
Hannah
I needed help with logging into both my admin and user account settings to review my faxes. Megha helped me understand each and every step along the way so I could get back into our account. I am grateful for her expertise and patience in this matter.
Reply from eFax CorporateAug 11, 2025
We appreciate you sharing your experience, Hannah! It’s fantastic to hear that Megha was able to guide you through each step of the login process with her expertise and patience. We're so glad you're back in your account and satisfied with the help you received.
Salman
I reached out to support via email and received a prompt and comprehensive response with all the info I requested and I was able to make the changes I needed to make. Its rare to get quick and comprehensive responses from support but it happened and YOU DID it!
Reply from eFax CorporateJul 21, 2025
What a great review – thank you! We're delighted our email support team provided such a prompt and comprehensive response, giving you all the info you requested. Delivering quick, complete solutions is always our goal, and we appreciate you noticing!
UBH Umoja W.
The customer service is excellent! I'm not prone to reviews, and this deserves stand-out praise.
Reply from eFax CorporateJul 15, 2025
Wow, thank you so much for this truly exceptional review! We understand you're "not prone to reviews," which makes your "stand-out praise" for our customer service even more meaningful to us. Providing excellent customer service is a core priority for us, and your feedback is a wonderful affirmation of those efforts.
Jesse Rafael Angulo J.
I appreciate the help from Rod - Efax's I am satisfied and glad for the help from Rod...
Reply from eFax CorporateJul 14, 2025
What a fantastic review – thank you for sharing! We're thrilled to learn that you're satisfied and appreciate the help from Rod. It's truly rewarding to know that our team members, like Rod, are making a positive impact and providing the support our customers need. We'll definitely make sure Rod sees your kind comments.
Marcia
Very responsive and dependable. I would hightly recommend eFax should you require these services.
Reply from eFax CorporateJun 16, 2025
Thank you so much Marcia for your kind words! We're thrilled to hear that you found our service very responsive and dependable. Providing reliable and quick support is something we really focus on, so your feedback means a lot to our team.
