EffectoReviews of effecto.app

Reply from EffectoJul 10, 2024

Dear Coquette, Thank you for your fantastic feedback! We're thrilled to hear that you find the Effecto app to be a game changer, easy to use, and cost-effective. If you have any suggestions or need any assistance, please don't hesitate to reach out to us at [email protected]. We're committed to continuously improving and ensuring you have the best experience possible. Sincerely, Effecto Team

Reply from EffectoJul 10, 2024

Dear Michael, Thank you for bringing your concerns to our attention. We deeply regret that you feel this way and take your feedback very seriously. We want to assure you that our primary goal is to provide a helpful and supportive tool for our users, including those with ADHD. We are continuously working to improve our services and address any issues our users may encounter. To help us resolve your concerns, please send us an email at [email protected] with your account email and, if possible, your order number. We are committed to addressing your issues promptly and making things right. Sincerely, Effecto Team

Reply from EffectoJul 10, 2024

Dear Ganeva, Thank you for your encouraging feedback! We're thrilled to hear that you find the Effecto app nearly amazing. We appreciate your suggestions regarding additional customization and the ability to manually reset experiments. Your input is invaluable as we strive to improve and enhance the app. We'll definitely consider these features for future updates. If you have any further suggestions or need assistance, please reach out to us at [email protected]. We're here to help and ensure you have the best experience possible. Sincerely, Effecto Team

Reply from EffectoJul 4, 2024

Hi Alex, Thank you so much for sharing your positive experience with our app! We're thrilled to hear that Effecto is helping you manage your ADHD and making your days more productive and your thoughts clearer. Your feedback is incredibly motivating and reaffirms our commitment to supporting our users. If you have any suggestions or need assistance with anything, please don't hesitate to reach out. Best regards, Team Effecto

Reply from EffectoJul 4, 2024

Hello Gemma, I'm really sorry to hear about your experience, and I understand how frustrating this situation must be. I want to assure you that we are here to help and are working on resolving these issues to make our service better for everyone. We have received your feedback about the difficulties in canceling payments and not receiving responses to emails. To ensure this doesn't happen again, we are improving our email response times and simplifying our cancellation process. For users who have purchased subscriptions directly from our website, please contact our support team at [email protected] for cancellations. If your subscription was through the Apple App Store or Google Play, it needs to be canceled through your Apple or Google account. If you have any further concerns or need a resolution, please provide your account email and, if possible, your order number when contacting us. This will help us to address your issue more quickly. Thank you for your patience and understanding as we work to improve our service. Best regards, Team Effecto

Reply from EffectoJul 4, 2024

Hello Kit Kat, I'm sorry to hear about your experience and appreciate your feedback. We strive for transparency and clarity in all our communications, and I'm sorry we fell short of your expectations. We are currently working on improving our communication processes to ensure better traceability and transparency. Your feedback about our customer service being vague is noted, and we are addressing this issue to provide clearer and more helpful responses in the future. If you have any unresolved concerns, please feel free to reach out with your account email and, if possible, your order number to [email protected]. We want to make things right and ensure you have a better experience moving forward. Thank you for bringing this to our attention. Best regards, Team Effecto

Reply from EffectoJul 1, 2024

Dear Joanne, Thank you for your feedback regarding the Effecto app. We're sorry to hear about your experience and understand your frustration. It sounds like there was a misunderstanding regarding our subscription model. We apologize for any confusion or inconvenience this may have caused. We are currently reviewing our communication to ensure that all subscription details are clearly presented to our users. To resolve this issue promptly, please contact us at [email protected] with your account email and, if possible, your order number. Our team will investigate the charges and work towards a satisfactory solution for you. Sincerely, Effecto Team

Reply from EffectoJul 1, 2024

Dear Midheldarc, Thank you for sharing your experience with us! We're delighted to hear that the Effecto app has been beneficial in helping you manage procrastination and ADHD. Your feedback means a lot to us and serves as encouragement to continue improving our services. If there’s anything else we can assist you with or if you have any suggestions, please feel free to reach out to us at [email protected]. Don’t forget to include your account email for a quicker resolution. Thank you once again for your kind words and for being a part of Effecto! Warm regards, Effecto Team