Sad H.
موقع غير جدير بالثقة
موقع غير جدير بالثقة، لا أنصح بالتعامل معه
Reply from el-cerebro.comApr 18, 2025
مرحباً، نحن نحترم رأيك، لكن نؤكد أن خدماتنا موثوقة ونقدم الدعم لجميع عملائنا بجدية. إذا واجهت أي مشكل حقيقي، فنحن هنا لمساعدتك في أي وقت. 🤝📩

Great
Based on 128 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a group of gamers and partners from all over the world, who decided to launch this platform and help others to have an amazing experience with low costs and different payment transactions to reach a spectrum of gaming services that you will ever need.
el-cerebro.com (el-cerebro.com) has 128 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 29 reviews with 1 star · Clear filters
Sad H.
موقع غير جدير بالثقة، لا أنصح بالتعامل معه
Reply from el-cerebro.comApr 18, 2025
مرحباً، نحن نحترم رأيك، لكن نؤكد أن خدماتنا موثوقة ونقدم الدعم لجميع عملائنا بجدية. إذا واجهت أي مشكل حقيقي، فنحن هنا لمساعدتك في أي وقت. 🤝📩
customer
لقد إشتريت حساب نتفلكس ولما تفقد مدت صلاحيته وجدتهو 10 أيام وسوف يقفل وأنا إشتريت حساب لندن 30 يوم 😡😡😡😡😡😡😡
Reply from el-cerebro.comMar 16, 2025
عمر، نحن نحرص دائمًا على رضا عملائنا وتقديم الخدمة المتفق عليها. إذا كان هناك أي سوء فهم، لا تتردد في التواصل معنا، وسنعمل على توضيح الأمر وحل أي مشكلة. شكراً لك على ملاحظاتك! 💪🔥
green E.
حساباتهم غير ثابتة في كل شهر الف حساب ولا حساب عندهم يصبر ل 5 ايام اضف ال ذلك خدمة ما بعد البيع تيحسسك انه مصدق عليك الحساب ماشي شاريه عندو
Reply from el-cerebro.comJan 6, 2025
شكرًا على تعليقك. نحن نقدم حسابات مشتركة بأسعار مناسبة، وقد يحدث أحيانًا تغيير في كلمة المرور لضمان الحماية لجميع المستخدمين. نحن دائمًا نعمل على حل أي مشكلة بأسرع وقت ممكن. 😊💪 إذا كنت تواجه أي مشكلة أو تحتاج إلى دعم، يمكنك التواصل معنا مباشرة عبر الواتساب، ونحن هنا لخدمتك وضمان رضاك. 💬📲 نقدر ملاحظاتك ونتمنى منك التواصل معنا لحل أي استفسار بدلًا من نشر تعليقات غير دقيقة. 🙏😊
younes Y.
A scam site, do not buy from it, scam me on your Netflix account
Reply from el-cerebro.comDec 16, 2024
Hello Youness, we’re sorry to hear about your experience 😔. Please rest assured that we are here to help you! 🛠️ It seems like there might have been a misunderstanding. Kindly contact our support team so we can assist you in resolving the issue and help remove any locks from your profile 🔓. Customer satisfaction is our top priority, and we’d love to make things right for you! 💬😊
BAWZER
I had a terrible experience with El Celebreo. I purchased a Netflix account from them that was supposed to be valid for three months. However, after just 20 days, they changed the password, locking me out of the account that I paid for! I tried reaching out to them multiple times via email to resolve the issue, but they completely ignored my messages and never responded. This site is clearly a scam, taking advantage of customers by selling fake subscriptions and then disappearing. Their lack of customer support and accountability is unacceptable. If the owner sees this review and decides to resolve the issue, I'll keep everyone updated. Until then, save your money and avoid El Celebreo at all costs. They are not trustworthy, and you are better off getting your subscriptions from legitimate sources.
Reply from el-cerebro.comSep 7, 2024
Dear Bawzer, Thank you for your feedback. We’re sorry to hear about your concerns, and we’d like to clarify a few things to ensure everything is clear and resolved. Firstly, we always provide fast and responsive support via WhatsApp Business, not email, so we encourage you to reach out to us there for any future issues. Additionally, it’s important to note that you purchased a profile, not a full account, which means the account is shared with other users. That said, we’ve reviewed your account and confirmed that it is currently working perfectly. If you do experience any problems or have further questions, we are here to help and resolve them as quickly as possible. Your satisfaction is important to us! Kind regards, The El Cerebro Support Team
Mohamed Q.
I have paid twice and have not received anything
Reply from el-cerebro.comSep 7, 2024
Dear Mohamed, Thank you for your feedback. We have carefully reviewed order #19443 and confirm that it was successfully processed and delivered ✅. After checking our records, there is no indication of a double payment. If you believe there's been an issue, kindly provide proof of the second transaction (such as receipts) so we can investigate further 🔍. We're here to assist and ensure your satisfaction 😊. Thank you for your understanding.
jung K.
they change passwords every day it’s tiring
Reply from el-cerebro.comAug 18, 2024
Hi Jung, Thank you for your feedback. I completely understand your frustration with the frequent password changes. Please know that this is done first and foremost to ensure the security of your account and to protect it from any suspicious activities. We want to make sure that your experience remains safe and secure 🔒. We are constantly working to balance security with convenience, and your input is valuable in helping us improve. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. We’re here to help! 😊
Yassine T.
تجربة سيئة😡😡😡😡😡 لا انصح بها
Reply from el-cerebro.comMay 21, 2024
نحن نأسف بشدة لسماع أنك غير راضٍ عن تجربتك معنا ونعتذر عن أي إزعاج قد حدث. نود معرفة المزيد عن المشكلة التي واجهتها حتى نتمكن من مساعدتك بشكل أفضل وتحسين خدماتنا. الرجاء التواصل معنا مباشرة لنتمكن من حل المشكلة وتقديم الدعم اللازم. نحن ملتزمون بتحقيق رضا جميع عملائنا ونسعى جاهدين لتحسين تجربتكم. شكرًا لتفهمك ونتطلع إلى فرصة لإصلاح الأمر.