el-cerebro.com Reviews | Read Customer Reviews of el-cerebro.com

el-cerebro.com Reviews | Read Customer Reviews of el-cerebro.com

el-cerebro.com reviews

Showing 29 reviews with 1 star · Clear filters

FAUGET G.
Aug 16, 2026
My package didn't arrived yet
My package didn't arrived yet
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Faissal R.
Aug 16, 2026
I get Netflix account but after few…
I get Netflix account but after few days password changed ,I contact them on the WhatsApp no anser .
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Ali M.
May 18, 2026
Deconnexion forcé du compte
Après 3 jours de connexion avec contenu très limité de Netflix. J ai été déconnecté,j ai contacté El cerebro mais sans réponse ni assistance. Je suis très déçu du service.
Reply from el-cerebro.comAug 3, 2026
Bonjour Ali Mama 👋 Nous sommes désolés d’apprendre que votre expérience n’a pas été satisfaisante. 🙏 Nous comprenons votre déception concernant la déconnexion et le temps de réponse du support. Nous vous invitons à nous contacter à nouveau avec les informations de votre abonnement afin que notre équipe puisse vérifier votre situation et vous apporter une assistance. 📲✅ Nous prenons vos remarques au sérieux et nous travaillons constamment à améliorer la qualité de notre service et l’expérience de nos clients. 💙
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wanes M.
May 17, 2026
لا انصحه به موقع وهمي نصاب
لا انصحه به موقع وهمي نصاب
Reply from el-cerebro.comAug 3, 2026
مرحباً Wanes Mousa 👋 نأسف لأن تجربتك لم تكن كما توقعت. 🙏 نحن نأخذ جميع الملاحظات بجدية، ونؤكد أن هدفنا هو تقديم خدمات موثوقة ومساعدة عملائنا في حال وجود أي مشكلة. إذا واجهت أي خلل في الاشتراك، نرجو التواصل معنا مع تفاصيل الطلب حتى يتمكن فريق الدعم من التحقق من الأمر ومساعدتك. 📲✅ نحن دائماً نسعى لتحسين خدماتنا واحترام ثقة جميع عملائنا. 💙
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OTMANE D.
May 1, 2026
مجرد نصابة تئخدون مال الناس ضلاما…
مجرد نصابة تئخدون مال الناس ضلاما وعدونا كانت معملة سية موقع مقرف 🤮
Reply from el-cerebro.comAug 3, 2026
مرحباً OTMANE DRHOURHI 👋 نأسف لأن تجربتك لم تكن كما توقعت. 🙏 نحن نأخذ جميع ملاحظات العملاء بجدية، وهدفنا دائماً هو تقديم خدمة جيدة ومساعدة أي عميل يواجه مشكلة. إذا كان هناك أي مشكل في طلبك، ندعوك للتواصل معنا عبر قنوات الدعم مع تفاصيل الاشتراك حتى نتمكن من التحقق من الحالة ومحاولة إيجاد حل مناسب. 💙 نحن نحترم جميع آراء عملائنا ونسعى دائماً لتحسين خدماتنا. ✅
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Jamal B.
Apr 11, 2026
Very bad experience with this IPTV…
Very bad experience with this IPTV website. The product never worked and the link they sent doesn’t work. Customer support is very slow and unhelpful. I do not recommend buying from here.
Reply from el-cerebro.comAug 3, 2026
Hello Jamal Bouadid, 👋 We're sorry to hear that your experience didn't meet your expectations. 🙏 If the IPTV link wasn't working, our support team is always available to verify your subscription and provide a replacement or solution when needed. 📺✅ We encourage you to contact us again with your order details so we can investigate your case and resolve it as quickly as possible. Your satisfaction is important to us, and we're always committed to helping our customers. 💙🚀
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radouan C.
Mar 9, 2026
I paid for a Netflix account
I paid for a Netflix account, but unfortunately, you sent me the wrong password. I contacted you via WhatsApp, but I haven't received a reply yet. Honestly, I don't recommend this platform.
Reply from el-cerebro.comAug 3, 2026
🌟 Thank you for your feedback, Radouan Chkhounti. 🙏 We're sorry to hear about your experience. It looks like your review may have been posted before we had the opportunity to resolve your request. 💙 Please contact us again via WhatsApp, and our team will gladly verify your order and assist you as quickly as possible. 📲✅ Your satisfaction is important to us, and we're committed to making things right. 🚀
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Karim A.
Jan 11, 2026
This is unbelievable
This is unbelievable. To this day, I have not communicated anything. Are you lying to people?
Reply from el-cerebro.comJan 11, 2026
Hello, Your order #28437 has already been successfully delivered. If you have not checked your messages or emails, we kindly invite you to do so before making such claims. We remain available should you need any assistance.
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