Maryellen G.
You get billed for using a third party…
You get billed for using a third party provider which adds to your bill, plus Electricrate ended up costing me 50.00 because they told me it was time to renew or change providers. I changed providers on the date THEY gave me. I got an email from my previous provider stating that I left my contract 5 months too early and I had to pay a 50.00 penalty because of it. I do not recommend Electricrate, and seem to be trapped. There's no way to unsubscribe on their site. Do not join any rate comparison site, they are all 3rd party billers.
Reply from electricrate.comMar 31, 2021
Hi Maryellen, Can you please reach out to us at [email protected]. We want to get to the bottom of this and take care of this for you? This shouldn't have occurred to you or anyone using our website We are genuinely sorry for this happening! Thanks, Electricrate Support