Average
Based on 332 reviews
Electric Tobacconist® USA3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Electric Tobacconist first launched in the UK in 2013 and following on from our success across the Atlantic, the Electric Tobacconist USA was born in early 2015. Though we’re an American company through and through, our name pays homage to our British roots. The local tobacconist was traditionally the place where the community went to pick up their smoking supplies, discover the latest innovations in tobacco, and get expert advice and recommendations on what to buy. However, things have changed. People are moving away from traditional tobacco and are looking for an alternative. That’s where we come in. We’re a tobacconist for the 21st century. The Electric Tobacconist USA is your one-stop-shop for e-cigarette and vaping supplies, offering absolute convenience, an ever-evolving range of products, and a commitment to the customer that’s second to none.Our unwavering focus on customer satisfaction has made us one of the biggest online vape shops in the US, and we continue to adapt and grow to stay at the forefront of this fast-moving industry. Every time you visit our site, you’ll find something new and exciting, whether it be state-of-the-art vaping hardware or the hottest vape juice range in the US.
Electric Tobacconist® USA (electrictobacconist.com) has 332 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
332 approved reviews, newest moderated first
Catherine H.
Electric Tobacconist has been exceptional when it comes to shipping and quality of product. I have ordered from them at least five times and my order has always arrived on time, in good condition and good quality. Thank you!
Sara T.
Good prices, fast delivery
Dillon R.
Delivery was perfect. Nothing wrong on your end. Flavors on the juice were horrible. Like I threw them away immediately. I dont know if they were tainted or what but I wasn't having it.
Reply from Electric Tobacconist® USAAug 26, 2020
Thank you for contacting the Electric Tobacconist. We are very sorry that you were not satisfied with your order. In the future, please reach out to our support team to see if we can work something out for the products that were unsatisfactory!
Chuck N.
Impressed how quickly products arrive! Impressive team at Tobacconist for fast and accurate delivery!
Kristi
I’ve always been a big fan of your company until recently when my order took almost 2 weeks to get to me. I have sent a couple emails asking where my order was and NO ONE even bothered to reply. You guys don’t have a phone number to reach a human being and the least you can do is answer emails. I will not be returning unfortunately because of this
Reply from Electric Tobacconist® USAAug 26, 2020
Thank you for contacting the Electric Tobacconist. We are very sorry that your order took so long to reach you - we can guarantee that we are not experiencing any delays on our part. This is, unfortunately, due to backups with USPS.
Mary
I will definitely be shopping again ! Very wonderful and friendly customer service!
Pamela K.
I received my order very fast, maybe a few days. I am very satisfied with everything I ordered. I love the variety of flavors. This is my go to store for my disposable vapes. Thank you for taking care of me.
Krystal
Great company to order with and work with!! Fast shipment!! I’ve only had one issue when they forgot to send a few items but they were fast to acknowledge when I sent an email and the issue was resolved fast and smoothly!!!! 🥰🥰🥰🥰
