Reply from Elevate StylesFeb 13, 2023
Hello again Kristian,
We apologize for the delay in responding to your emails and for any inconvenience this may have caused. We want to assure you that we are not scammers, and we take our customer service seriously. We understand your frustration and we are doing everything we can to ensure that your order is delivered to you as soon as possible.
As per the latest tracking information, your shipment is currently in transit and has arrived at the destination service area in PRAIA - CAPE VERDE. A broker has been notified to arrange for clearance of your DHL shipment and it will be cleared and delivered to you. You can monitor the status of your shipment using the waybill number 5264870590.
We appreciate your patience and understanding, and we are committed to resolving this issue as quickly as possible. If you have any further concerns, please do not hesitate to contact us.
Thank you for choosing our company for your needs.
Hello Kristian,
Your order shipped to Cape Verde on January 31.
https://mydhl.express.dhl/gb/en/tracking.html#/results?id=5264870590
26 Shipment will be cleared and delivered by broker PRAIA - CAPE VERDE 09:01
1 Pieces
25 Broker has been notified to arrange clearance PRAIA - CAPE VERDE 08:55
1 Pieces
24 Processed for clearance at PRAIA - CAPE VERDE PRAIA - CAPE VERDE 08:50
1 Pieces
23 Arrived at DHL Sort Facility PRAIA - CAPE VERDE PRAIA - CAPE VERDE 08:49
1 Pieces
Monday, February 06, 2023LocationTimePieces
22 Shipment has departed from a DHL facility DAKAR - SENEGAL DAKAR - SENEGAL 00:14
1 Pieces
Sunday, February 05, 2023LocationTimePieces
21 Processed at DAKAR - SENEGAL DAKAR - SENEGAL 16:15
1 Pieces
Saturday, February 04, 2023LocationTimePieces
20 Scheduled to depart on the next planned movement DAKAR - SENEGAL 16:11
1 Pieces
19 Shipment is on hold DAKAR - SENEGAL 16:11
1 Pieces
Friday, February 03, 2023LocationTimePieces
18 Scheduled to depart on the next planned movement DAKAR - SENEGAL 21:52
1 Pieces
Thursday, February 02, 2023LocationTimePieces
17 Shipment is on hold DAKAR - SENEGAL 22:15
1 Pieces
16 Processed at DAKAR - SENEGAL DAKAR - SENEGAL 18:34
1 Pieces
15 Shipment is in transit to destination DAKAR - SENEGAL 18:22
1 Pieces
14 Shipment has departed from a DHL facility BRUSSELS - BELGIUM BRUSSELS - BELGIUM 08:48
1 Pieces
13 Processed at BRUSSELS - BELGIUM BRUSSELS - BELGIUM 03:28
1 Pieces
12 Shipment is on hold BRUSSELS - BELGIUM 03:22
1 Pieces
11 Arrived at DHL Sort Facility BRUSSELS - BELGIUM BRUSSELS - BELGIUM 02:41
1 Pieces
10 Shipment has departed from a DHL facility LEIPZIG - GERMANY LEIPZIG - GERMANY 01:19
1 Pieces
Wednesday, February 01, 2023LocationTimePieces
9 Processed at LEIPZIG - GERMANY LEIPZIG - GERMANY 23:36
1 Pieces
8 Arrived at DHL Sort Facility LEIPZIG - GERMANY LEIPZIG - GERMANY 23:31
1 Pieces
7 Shipment has departed from a DHL facility NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 09:06
1 Pieces
6 Processed at NEW YORK CITY GATEWAY - USA NEW YORK CITY GATEWAY, NY - USA 01:47
1 Pieces
5 Arrived at DHL Sort Facility NEW YORK CITY GATEWAY - USA NEW Y