Elevate StylesReviews of elevatestyles.com

The ordering process was straightforward. I received a timely confirmation regarding my order status and item was delivered expediently.

Speedy Delivery:priceless

Fast shipping and low prices! I would order again!

Update: Now my order is getting sent back to them I’m assuming, I don’t understand what’s going on but if I’m not getting my stuff then I definitely need my money back. I emailed them so hopefully this can be resolved. I ordered 10/16/19 at 8pm so I knew it wouldn’t be same day shipping. I figured it would ship the next day, nothing. On 10/18/19 I messaged them and they said it would be shipped out that day. I was irritated since it was shipping from NJ to VA it would only take two days to get here. Here I am still waiting on my hair and I know it’s not coming tomorrow because it’s only in Philly and I have an event to go to on Friday this is definitely my FIRST and LAST time ordering from this company.

Great quality product. very natural look.

Review update: Elevate Styles contacted me immediately after reading my initial review and turned the situation around. They apologized for the lack of contact and were empathetic. They also took full responsibility, refunding the amount paid for the wig and the shipping cost. In addition, I received prepaid postage to return the product. I appreciate Elevate Styles taking responsibility and accept their apology for the previous lack of contact. I updated my review to reflect the customer service I received to resolve the issue. I have a 4 because the initial issue still happened. They have recovered me as a customer. Original Review Although the email will not allow me to select a star rating, it's 1.The wig I received was matted, and of poor quality. However, Elevate Styles requires the consumer pay restocking fee and postage to return a poor quality product. I called their customer service line twice. No one answered either time. I left a message both times and as of yet have never received a phone call. The return window closed and now I'm the owner of a poor quality product not fit to wear. I do not purchase wigs for fun. I have alopecia and the lack of service, insensitivity,and return policy regarding even poor quality products severs my relationship with this company and I would not recommend this company to anyone.

My last order was not as advertised

Excellent services and the products are identities to what's on the web site...