Average
Based on 22 reviews
Elite Techno Solutions - Elite Server Management3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elite Server Management is a reliable and leading hosting provider operating under its parent company called Elite Techno Solution. Whether it’s a startup, small business, or a big organization, Elite Server Management has cost-effective and efficient hosting solutions for all. Its cPanel server management and monitoring services that use the latest, state-of-the-art technologies to offer more agile, effective, and leaner services. Having started its journey in 2014, Elite Server Management has strengthened its position in the market over the years. Those looking for a reliable, budget-friendly, and effective hosting provider as their go-to solution to meet all their hosting needs should definitely visit to Elite Server Management!Elite Server Management been in the dedicated managed server business for a while, and we’ve learnt the tricks of the trade – so to speak – during that time. We know what popular features clients need, we’re ready to answer their questions, and we know what business model we want to put forwards to the customers.Our experience has prepared us and let us work on becoming one of the most prestigious, trusted companies out there to deal with your managed server needs. It definitely makes the difference between our company and an inexperienced one. It means that we can anticipate any start-up problems you might have, be on hand to solve them, and help you get your first server running with minimal issue. Our technical teams have experience in Linux and Windows server management for many years.
Elite Techno Solutions - Elite Server Management (eliteservermanagement.com) has 22 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
22 approved reviews, newest moderated first
Clara M.
Recently got a dedicated server from Elite, the pricing is great and met all my expectations. Had some configurations issues but Elite’s customer support handled it well and in a timely manner. Overall great experience.
Recep K.
I purchased three servers from Elite Server Management, expecting high-performance 64-core machines with a 1Gbps network connection as advertised. However, my experience was completely disappointing. Slow Performance – Despite being 64-core, the servers were slower than even 32-core alternatives I’ve used before. The CPU performance was abysmal, making it clear that these were either poorly optimized or oversold machines. Terrible Network Speed – They claim to provide a 1Gbps network, but in reality, the connection was worse than 50Mbps. This made running any serious workload nearly impossible. Wasted 3 Months & Money – I tried working with them for three months, hoping things would improve, but the service remained unreliable. Eventually, I had to cancel all three servers, resulting in a complete waste of both time and money. Not Recommended – Based on my experience, I cannot recommend Elite Server Management to anyone looking for serious server performance. Their promises do not match reality. If you’re considering this provider, stay away and look for better alternatives.
Reply from Elite Techno Solutions - Elite Server ManagementMar 24, 2025
We would like to clarify several points regarding your experience: **Unmanaged Service Agreement:** When you signed up for our service, you explicitly agreed to an unmanaged server. All specifications, including the 64-core processor, were clearly communicated at the time of purchase. **Service Requests and Communication:** Until last week, our service met your expectations. However, after you requested a free OS reinstallation and multiple software installations/configurations—services that fall outside the scope of our unmanaged offering—you indicated that you would cancel all your servers if these were not provided at no extra cost. Throughout this period, our engineers experienced repeated instances of abusive language and a lack of cooperation on your part. We have maintained detailed records of these interactions. **Work Performed and Subsequent Modifications:** In response to your request, we proceeded with the OS reinstallation and software configurations as a courtesy. However, after we handed the server back to you, you reconfigured it, inadvertently disrupting the setup we had established. Despite our efforts to address the issue, our team continued to receive unprofessional and abusive communications, including personal allegations against our engineer who worked diligently to resolve your concerns. **Past Behavior and Evidence:** Unfortunately, this is not the first instance of such behavior. We have consistently documented your unprofessional interactions, and we are prepared to provide this evidence to support our account of events. **Community and Trustpilot Concerns:** We take customer feedback seriously and are committed to providing the best possible support. However, we also ask that reviews accurately reflect service experiences. In this case, we feel that your feedback does not consider the full context of our interactions. We respectfully request that Trustpilot and the broader community review all available data before drawing conclusions, as we firmly believe our efforts to support you have been misrepresented. **We remain committed to fair and transparent service. We kindly urge future customers to consider all perspectives when evaluating reviews. Thank you for your attention.** Sincerely, Elite Server Management
Khushaan A.
I got a dedicated server from Elite and it was my best decision. Their customer support is good and reachable 24x7. They also helped me to get data backups and reboot the server multiple times. Overall my experience is great with them.
Reply from Elite Techno Solutions - Elite Server ManagementMar 24, 2025
Thank you for your fantastic review! We're thrilled to hear that our 24/7 support and backup services have made a positive impact on your experience. We’re committed to keeping your server running smoothly! Sincerely, Elite Server Management
Paresh M.
I have been using web hosting more than a decade, and I’ve had very poor and very good hosting. ESM surely belongs to the latter league. Highly affordable, top-quality managed Dedicated servers and excellent technical support. The migration couldn’t be better and faster. They completely moved my site fast, precisely, and without errors. I’m happy that I found a very reliable and efficient web host. Thank you all of you for the exceptional service and looking forward to more additional servers in near future. All the best !
Joel Carballa B.
Liars and scammers, take your money and do nothing, do not respond and when you complain they tell you that they will do it now. Frank is the worst liar of that company.
Reply from Elite Techno Solutions - Elite Server ManagementMar 24, 2025
We’re sorry to hear that your experience didn’t meet expectations. We genuinely tried our best to resolve the issues you raised and made multiple efforts to assist you. Unfortunately, it seems that we couldn't meet your specific needs. We value trust and transparency and always aim to provide the best service to our clients. We encourage other users to consider the full picture, as we are committed to delivering reliable and responsive support. Please reach out if you need further assistance.
Yeager
I am delighted to express my utmost satisfaction with eLite Server Management . The professionalism and expertise demonstrated by their team exceeded my expectation. I must commend their exceptional technical support ,which displayed promptness, patience ,and a proactive approach in resolving migration issues. ESM demonstrated remarkable efficiency and effectiveness in delivering high-quality solutions. Since implementing their dedicated server and proactive services, my business has witnessed significant growth and a notable enhancement in website performance. I extend sincere appreciation to the entire ESM team for their outstanding support and services. I wholeheartedly endorse their dedicated server and proactive services for their unparalleled quality and exceptional customer care. Thank you for consistently delivering excellence
Reply from Elite Techno Solutions - Elite Server ManagementMar 24, 2025
Thank you so much for your kind words and for trusting us with your business! We're thrilled to hear that our technical support and dedicated services have made a positive impact on your growth and website performance. Your endorsement means the world to us, and we're committed to continuing to deliver excellence! Sincerely, Elite Server Management
Yash B.
I've been a loyal customer of Elite Server Management for the past two years, and my experience has been exceptional. Here's my journey: Initial Setup: Two years ago, I started with a non-dedicated server for my online ventures. While it served its purpose initially, I soon realized the limitations and the need for a more robust solution. Transition to Managed Dedicated Server: Upon discovering Elite Server Management, I decided to upgrade to a managed dedicated server. The transition was seamless, thanks to their efficient support team who assisted me every step of the way. Exceptional Performance: Since then, my online operations have flourished. The managed dedicated server provided by Elite Server Management offers unparalleled performance and reliability, ensuring my websites and applications run smoothly without any downtime. Outstanding Support: What truly sets Elite Server Management apart is their outstanding customer support. Whether it's a technical issue or a general inquiry, their team is always quick to respond and resolve any issues promptly. Overall Satisfaction: I couldn't be happier with my decision to trust Elite Server Management with my hosting needs. Their dedication to customer satisfaction and top-notch service has made them my go-to choice for server management.
Reply from Elite Techno Solutions - Elite Server ManagementApr 3, 2024
Dear Yash, Thank you for your continued support over the past two years. We're thrilled to hear about your positive experience with eLite Server Management. Your satisfaction is our priority, and we're committed to delivering exceptional service and support. We appreciate your feedback and look forward to continuing to meet your needs in the future. Best regards, Elite Server Management.
Amtech
I am really happy with technical support, response within TAT, effective solution against our queries and all other services well managed. Utilizing their managed VPS for my website. Well managed and growth in my company business. Thanks Elite SM for your prompt support.
