els petReviews of elspet.com

Reply from els petAug 19, 2025

Thank you for sharing your experience! We’re thrilled to hear our litter box has ‘cut down on litter tracking quite a bit’ and made your floors much cleaner—keeping your home pristine is a core mission for us! We truly appreciate your note about the size being ‘bigger than expected’. The spacious interior is designed to ensure comfort for all cats (even the largest ones!), but we understand floor space is precious. Your feedback is invaluable—we’ll share it with our design team to explore space-efficient solutions in future iterations. Thank you for choosing Els Pet Support. We’re honored to simplify your pet parenting journey!

Reply from els petAug 19, 2025

Thank you for sharing your experience! We’re thrilled to hear the low-dust design and self-cleaning feature have been great for your allergies—ensuring a healthier environment for you and your pet is at the heart of our mission. We truly appreciate your honest note about the motor noise during cycles feeling disruptive. Your feedback is invaluable, and we’re already sharing it with our engineering team to explore quieter solutions. At Els Pet Support, we’re committed to refining every detail for your peace of mind. Thank you for trusting us with your family’s comfort—we’re honored to have you in the Els Pet Family!

Reply from els petAug 19, 2025

Thank you for sharing your experience! We’re thrilled to hear your fussy cat started using the litter box right away thanks to the spacious interior—it’s wonderful knowing our design makes the transition seamless for even the pickiest pets! We truly appreciate your honest note about cleaning the interior globe feeling awkward and time-consuming. Your feedback is invaluable, and we’ll share this directly with our product team to explore refinements. At Els Pet Support, we’re committed to making every aspect of your experience effortless. Thank you for being part of our Els Pet Family—we’re here to support you both!

Reply from els petAug 19, 2025

Thank you so much for your feedback! We’re thrilled to hear the automatic box has been a big improvement to your daily routine — that’s exactly what we aim for at Els Pet Support! We truly appreciate you sharing your experience, including your note about deep cleaning. We understand that maintenance should feel effortless, and we’ll make sure your thoughts are passed along to our product team. Your input helps us continue improving for you and the entire Els Pet Family. Thank you for being part of our journey. We’re here anytime you need us!

Reply from els petAug 12, 2025

Thank you for sharing your honest experience! We're thrilled the clumping performance works well for you 🐾. We hear you about the tracking concerns—your feedback is invaluable as we refine our formula. For now, placing a textured mat under the litter box might help reduce vacuuming. Grateful to have you in the Els Pet family!

Reply from els petAug 12, 2025

Thank you for trusting our litter box for your three cats! We’re so glad it’s keeping things fresh. We completely understand the drawer fills faster than you’d like. Your feedback is invaluable as we develop future designs! We’re truly grateful to have you in the Els Pet family.

Reply from els petNov 9, 2024

We feel so sorry for any inconvenience caused to you. Please drop an email to us at [email protected] with your order number, we will provide a more targeted solution with you.