Excellent
Based on 771 reviews
eMarine PX4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eMarine PX is an officially licensed company with the United States Marine Corps. For every U.S.M.C. shirt, sweatshirt, or other product you purchase from us a portion of the proceeds goes directly to fund the MWR (Morale, Welfare, and Recreation) department. Only shop from a genuine Marine Corps online store, and always insist that every Marine Corps product you purchase is from an officially licensed company that gives back to those who sacrifice so much for our country every day. We're proud members of the 1st Marine Division and 3rd Marine Division Associations and more. Our web site is open 24 hours a day, 7 days a week. Phone hours are normally Monday thru Friday 9 am-5pm.
eMarine PX (emarinepx.com) has 771 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
771 approved reviews, newest moderated first
customer
I first gave the 2 hats I ordered to my husband for Christmas. I was very happy with the service and promptness. After he opened the hats he was delighted and I was impressed with the quality. They are beautiful and he is proud.
p H.
Great products and great people to deal with
Luis R.
Received what I ordered, no issues.
Cheryl M.
Bought gifts for my Father, who was a survivor of the Chosen Reservoir in Korea. It is hard to find things for this but found a hat for him that he doesn't have. Shipping was fast and he really liked that hat.
customer
Very pleased with our order. The watch was beautiful and exceeded our expectations. Fast shipping even around the holidays.
CGM
I received my shipment in a timely manner after a straightforward ordering process...can’t ask for more. And, I got a great shirt.
Mike
Great product and service
April
This was my first experience with eMarine PX and I am sad to say I am beyond disappointed. I ordered a sweatshirt and Christmas ornament for my veteran boyfriend on December 5th thinking that that would be more than enough time for delivery before the holiday (even with the holiday mail surge and the postal offices' known issues) but here it is December 27th and still no delivery. I reached out to them to see if I could get some additional assistance because the tracking info had not been updated for a week and they pretty much told me that it should have been there in 3 days and there was nothing they were willing to do to correct the issue except to put a service order into USPS that was not helpful in any way that I have seen yet. I plan on asking for a refund if the package is not here by the 30th so we will see how that goes. I cannot review the product but I can tell you the customer service is not good. Disappointed I decided to support a veteran-owned business and was so let down.
Reply from eMarine PXDec 27, 2020
We understand your disappointment in the delay of your order delivery. However to say that there was nothing we were willing to do is false. As soon as we heard from you that your order had not been delievered we reported the issue to USPS and opened a service request #19918029. Then last week we issued a missing mail reques t # 10659141. Unfortunately we are at the mercy of USPS and are awaiting more information from them about your package. We have had about 2 dozen customers that either received their delayed orders and others are still awaiting delievery. The 3 day delivery time frame is a normal range for delivery however it is not guaranteed by USPS. We have no control over USPS. Once USPS has deemed your package as lost we will be more than happy to issue a refund.
