Embark Card ServicesReviews of embarkcard.com

Always Great Customer Service

Worst credit company there is

Great card. Great experience. No issues at all

Great experience

Need a higher credit have cards for 8-12,000 this is to small. I eill cancel it I think.

I have no complaints card is great.

I could not make a payment via telephone.

i applied and got the embark card. i then tried to use it to pay my federal taxes but it was declined. customer service could not explain why this was considered fraud. (presumably a large amount early in the card history). however, i was charged a "convenience fee" by the card processor despite the actual tax payment failing. i disputed the incorrectly charged fee, but embark did not handle the dispute for approximately 2 months, but eventually the merchant charged back the incorrect charges. meanwhile embark charged me late fees and interest and never has reversed those. i received approximately 20 dunning phone calls from them after not paying the disputed amount. calls more than once per day, and no rep had any incentive to fix the actual problem, despite acknowledging there was a dispute, they just wanted to collect $. i paid the undisputed portion of the bill the following month. a week after i paid it, they locked the card because of the size of my payment, which was just the amount due! finally today i tried to talk with them without success, so cancelled the account. they still think i owe them money.