BP
Issues still unresolved after two weeks.
Issues still unresolved after two weeks.
Reply from EndocaSep 29, 2017
Hi, BP! We are sorry to hear that your issue has not been resolved. From our records, it seems like you are just waiting for a return label so you can send back a product. You seemed to have received the product by mistake and wanted to send back so you would not be charged, which you haven't and will not be. We would never charge you for anything unless you authorized the charge by phone or placed an order online at www.Endoca.com. In regards to the return label, that was sent 10 days ago, so you should have received it by now. However, we will send another one out today. If there are other issues that need to be addressed or if you have any questions, please do not hesitate to reach out. We are here to help! Thank you for taking the time to leave a review. Endoca Team



