Enrichment JourneysReviews of enrichmentjourneys.com

Reply from Enrichment JourneysDec 4, 2024

Hello, we regret to hear the tour didn't meet your expectations while on vacation. We appreciate your feedback and have passed it along to our Travel Operations Team. If you have any additional questions or concerns please don't hesitate to reach out us at [email protected] or respond to your post-vacation survey to provide additional insight.

Reply from Enrichment JourneysDec 3, 2024

Hello, thank you so much for your review. The feedback from our clients is very important to us and we appreciate you taking the time to let us know about your experience.

Reply from Enrichment JourneysMar 25, 2024

Thank you for your review, Claire! Your feedback about the Buenos Aires hotel is helpful and has been passed along to the Journey creation team. Enrichment Journeys carefully selects 4 and 5 star hotels and evaluates them regularly to ensure they are up to standard. Additionally, ensuring your satisfaction is our top priority, and we understand how crucial it is to have a positive rapport with your Personal Vacation Manager. For any future reservations, we will match you with a different PVM to better align with your preferences and needs. Our aim is to make sure you feel comfortable and supported throughout your reservation process, and we are committed to ensuring your next experience is exceptional!

Reply from Enrichment JourneysMar 7, 2024

Thank you for your review! It is very much appreciated.

Reply from Enrichment JourneysMar 7, 2024

Thank you for your feedback! We did expand our product offerings in 2023 at the request of many of our guests who were looking for more leisurely Journeys. We still offer the same, inclusive Journeys you have enjoyed with us in the past and indicate the pacing level on the main page of each Journey. You are a valued past guest, and we're happy to answer any questions you have about any Journey up front—you are always welcome to give us a call!