ENVE CompositesReviews of enve.com

Premium Price for Defective Carbon and a Useless Warranty I am highly disappointed with both ENVE's carbon quality and their terrible customer service. My ENVE mountain bike rim cracked under normal riding conditions. After initially being completely ignored, their "solution" was to offer me a meager 30% discount on a replacement. For a brand that charges premium, top-tier prices and heavily markets their warranty coverage, expecting me to pay hundreds of dollars out of pocket to replace a defective product is unacceptable. A 30% discount is not a resolution—it is an insult to a customer who already invested heavily in their brand. Save your money and buy from a company that actually stands behind their products and takes care of their riders. Very bad quality and even worse customer care.

What a great company! I had some issues with my M930 rims—one had a crack (but was still holding up well). The warranty process was top-notch—the best I’ve ever experienced! Communication was incredibly fast, and they even upgraded me to the new M9 Pro rims right away. The return was processed within 2 days. As for the pric: everyone always complains about the high price, but when you get service like this in return, I’m happy to be able to buy products from a company like this. ENVE once and for all!

One of the most unprofessional companies I’ve ever dealt with. The staff answering the phone are incredibly lethargic and seem to have no urgency whatsoever when dealing with customers. I wouldn’t waste my money with this company again, and I certainly wouldn’t recommend them. The whole experience has been an absolute joke. Save your money and go elsewhere.

I bought a pair of SES 4.5, a dream wheelset for me but now it's like a nightmare. The rear hub is noisy from the first ride. I give in contact with the customer service and after many email they take back the wheel for an inspection. After 1 week they give me back the wheel but they didn't nothing, just an hub lubrification... Same problem after 2-3 ride. Now I've written again at customer service but no answer after 10days or more.. Beautiful wheels but the customer service are terrible for the brand an the price... I'm not happy

I bought a set of ENVE SES 4.5 wheels, very expensive as we know, right from the start I didn't like the finish (carbon), also such expensive wheels I ask those responsible are we paying so much just for the brand, don't we deserve some transport bags? Here's the question, I mounted the tires, cassette etc. and mounted the bike, I was cleaning everything and I felt a dent in the rear wheel I was speechless, once again we are paying so much for wheels that they say are the best and I ask where is the quality check? Does anyone do it? It may have been very bad luck but that shouldn't happen with products as expensive as these.

Encountered a strange instance with a brand new M635 superboost wheelset whereby 70% of the spoke holes had long fraying carbon strands. I contacted Enve to warranty replace and Enve was able to make it happen within a 2-week period. The attention to detail with the warranty replaced wheels is top notch. Might seems strange, but not sure why the Enve stock logos are silver when a dark grey seems far more applicable? Anyway, extra spokes and tubeless valves were included which is great to see! Wish I had time on the wheels to help provide additional information. As a side note, would someone please start advocating to stop the onslaught of new bikes with 55mm chainlines? The only groupset that actually fits the 55mm chainline is SRAM Transmission. SRAM Transmission is technically making a 55mm chainline act like a 52mm as the rear cassette sits in a different position as to not over-stretch the chain. The actual industry standard for boost wheelsets is 52mm and there was a time in 2016 when it was 49mm. In 2025, we’re dealing with a total non-sense chainline while pedaling and it’s destroying every 12-spd drivetrain on the market other than SRAM Transmission. Do we want to stretch chains and force freehub bodies to strip freehub pawls putting in hundreds of watts of energy in the granny gear? As an engineer, I would think not. It’s creating massive side-load torque angles and essentially separating the freehub body alignment. I’ve ruined 5 Bontrager Rapid Drive freehubs. Believe me, I know I don’t want to side-load a chain too hard. And yet, SRAM seems to be forcing everyone. I feel for you Enve and the burden this creates. Additionally, I’m even finding crankset arms are potentially no longer centered with the rear wheel on certain bikes with SRAM Universal derailleurs. The Stumpjumper 14 ( non Evo ) and the GT Sensor are two examples where the riders legs aren’t even centered to the rear wheel! So, now the industry is stretching chains and mis-aligning riders bodies for SRAM. Is SRAM paying these engineers to fail? Meanwhile, when you look at the attention to detail of why these Enve wheels are made and the dynamics associated with strength, simplicity, weight, performance, compliance… Well you’ll see Enve is ultra definitive with their products. Yet, meanwhile, SRAM is throwing all of these dynamic engineering effort(s) and milestones from the likes of Enve and other great brands and essentially making it far less efficient and far more susceptible to wear... Sorry for the secondary rant here Enve. Something needs to be said about how to better utilize this super great wheelset! Thanks!

good wheels but this company is not made for amateurs , only for pro team ITS IMPOSSIBLE TO GET VALVES FOR ENVE 4.5 is it normal? the dealers cannot provide it to me so if you lose the valves or another thing , you cannot buy i ordered FFWD , shipping to every coutry perfect bye bye ENVE , i sell my wheels because no valves or no tubeless kit

I purchased the G23 gravel wheel set last summer. They are wicked light, fast and durable. They aren't inexpensive but my recent experience with their warranty department was exceptional. I cracked my front wheel at the Lost and Found Gravel ride. Nothing major but a little crack on the side of the rim. I filed a service request with Enve and sent the wheel in. They replaced the rim free of charge and got me back on the gravel in just over a week. I just paid for shipping which was nominal. This is exemplary customer service backing one of the finest products on the market. I can't recommend them highly enough and will definitely purchase Enve products again.