Average
Based on 201 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam AdelmanCEO, Envelopes.comUPDATED October 1, 2025
Envelopes.com (envelopes.com) has 201 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 126 reviews with 5 stars · Clear filters
Heidi H.
As always you have the selection options I need.
Reply from Envelopes.comJan 30, 2026
Thank you so much for your kind feedback. We’re always happy to hear that our selection continues to meet your needs.We truly appreciate you taking the time to leave a review Elizabeth, Customer Support Manager
Rita G.
Ordering on Envelopes.com was extremely quick and easy. My envelopes arrived in record time, in perfect condition and exactly how I expected them. I am very happy with Envelopes.com and will continue to order our supplies from this company.
Reply from Envelopes.comJan 29, 2026
Thank you so much for your kind feedback! We’re thrilled to hear that your ordering experience was quick and easy, and that your envelopes arrived fast and exactly as expected. We truly appreciate your trust in Envelopes.com and look forward to continuing to support your supply needs in the future. Warm regards, Elizabeth Customer Support Manager
Claud
Reordered two sizes of envelopes. Order was correctly filled and received within a few days.
Reply from Envelopes.comJan 26, 2026
Thank you for your kind feedback. We’re so glad to hear that your order was filled correctly and arrived quickly. We truly appreciate you choosing us for your envelope needs and look forward to serving you again. Elizabeth Customer Support Manager
Wayne
The envelopes were the quality advertised and delivered in the time promised.
Reply from Envelopes.comJan 23, 2026
Thank you for your positive feedback. We’re so glad to hear that the envelopes met your expectations for quality and were delivered on time as promised. We truly appreciate you taking the time to share your experience and for choosing us. Elizabeth Customer Support Manager
Dayna
I send a LOT of mail, and am pretty picky about my envelopes. Lucky for me, Envelopes.com exists! Their prices are great, their selection is unmatched, their shipping is quick. And I really appreciate that they offer peel-and-seal envelopes, as I hate having to lick envelopes or use glue. I've really had nothing but good experiences with them. Thanks envelopes.com
Reply from Envelopes.comJan 23, 2026
Thank you so much for this wonderful review. We’re thrilled to hear that Envelopes.com has become your go-to for envelopes and that our pricing, selection, and fast shipping have made a difference for you. Your kind words truly mean a lot to our team, and we’re grateful for your continued support and trust in us. Elizabeth Customer Support Manager
Sheila
The envelopes I got are a beautiful, premium product. Couldn't be better for wedding invitations! They did send an incorrect style of envelope, and when I notified them, they promptly sent a replacement for free. My orders usually arrive earlier than expected, and this is my favorite place to buy envelopes when I need an elegant way to mail something! Also, when I call in, I always get someone who speaks English well, and that's worth a lot to me too!
Reply from Envelopes.comJan 23, 2026
Thank you so much for sharing your experience. We’re thrilled to hear that you love the quality of the envelopes and found them perfect for your wedding invitations. We also appreciate your understanding regarding the initial mix-up, and we’re glad our team was able to resolve it quickly with a replacement. It’s wonderful to know that our delivery times, service quality, and customer support have consistently met your expectations. Your kind words truly mean a lot to us, and we’re grateful for your continued trust in us. Elizabeth Customer Support Manager
Robbie M.
I love the amount of options. They always have the envelope I need no matter how obscure.
Reply from Envelopes.comJan 23, 2026
Thank you for your kind words. We’re so glad to hear that our wide selection makes it easy for you to find exactly what you need, even for the most unique or specific envelope styles. Providing variety and reliability is something we truly pride ourselves on, and we appreciate your continued trust in us. Elizabeth Customer Support Manager
Stefano
Wonderful and reliable service. They never fail to deliver!
Reply from Envelopes.comJan 23, 2026
Thank you for your kind feedback. We’re so happy to hear that you’ve had such a consistently positive experience with our service. Reliability is something we strive for every day, and we truly appreciate your trust and continued support. Elizabeth Customer Support Manager
