Excellent
Based on 75 reviews
Eplo4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EPLO is committed to providing affordable modern smart bathroom products to every family. We work hard to ensure you have a great experience.
Eplo (eplo.com) has 75 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
75 approved reviews, newest moderated first
Nina
Only 4 stars because I had a Kohler Numi toilet before this one (after 13 years it was toast) and the jet spray wash on the Kohler is worlds better, plus other things like the deodorant, foot warmer, music, sterilization of the wand, etc, but for 1/10 of the price of a new Kohler which is now $14,000, it's fantastic.
Paul B.
Prior to purchase I was able to get answers to specific size/dimension questions quickly. I was even sent a few photos to better illustrate the information that was provided. After purchase I received the same level and speed of response to a few technical questions I had.
Patricia C.
Very responsive. Great customer service.
Todd M.
I had many questions regarding installation. I received prompt responses, even on the weekend. This helped guide us through a successful installation.
John D.
Shipping information was horrible. Had to back track it to my mailbox. Looks like it was sent by person in there personal car. This was actually for the smart toilet special foam agent. I would like to take the time to say that Eplo is true to there product. They reached out to me to say they were sorry for the inconvenience. They sent me back my original purchase price. They sent me another bottle at no charge. As I explained, it’s possible it was put in my mailbox as my driveway is quite treacherous with the snow we had. So thank you Eplo for standing behind your product. Yes I have there toilet and it comes highly recommended.
Dawn W.
The company is very responsive to questions. I placed an order on their website and the shipping was fairly quick. It's been a few weeks and I'm loving the product. Highly recommend!
Arvind S.
Ordering was quick experience
Mary D.
So very happy with my new Eplo smart toilet. It has all the features I was looking for and has inspired me to refresh my whole bathroom. The customer service is top-notch. I’ve contacted them 2 or 3 times and they have been quick to respond with easy to understand answers. Thank you Eplo. I’m glad I decided to purchase your product.
