Great
Based on 389 reviews
EquityZen4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 232 reviews with 5 stars · Clear filters
customer
Simple interface, simple fee structure
Reply from EquityZenJun 16, 2026
Transparency and ease of use are at the core of what we do. It’s great to know that our interface and fee structure are hitting the mark for you. Thanks for the review!
James
Been working with these guys for almost 5 years. Great access. Great service. Looking forward to their combo with Morgan Stanley.
Reply from EquityZenJun 16, 2026
Five years is a fantastic milestone—thank you for being a long-term partner!
customer
It is better than its competition. The fees are better. The process has improved. The response time has improved. The website can be better but its workable at this time. More companies are needed. Early notification needs improvement.
Reply from EquityZenJun 16, 2026
We appreciate the honest comparison! It’s great to hear the fees and response times are working for you.
Srinivas B.
EquityZen customer support is very good. The team is responsive, professional, and helpful throughout the investment process.
Pierre
Easy, customer services at top , 👍👍👍
Reply from EquityZenMay 12, 2026
Thank you for the 5-star review, Pierre!
customer
Smooth transaction, transparent fee structure and clear communication and instructions.
Reply from EquityZenApr 17, 2026
We’re so pleased to hear that you found the transaction smooth and our instructions clear!
customer
Easy fast set up. User friendly!
Reply from EquityZenApr 17, 2026
Thank you for the 5-star feedback!
Laxman
Excellent customer care
Reply from EquityZenApr 17, 2026
Thank you for the review, Laxman! We look forward to helping you explore the offerings on our platform!
