EROMMYReviews of erommy.com

I purchased two of the sandboxes! I bought one and the grandkids love it and the parents said it was really well made. despite that it was not expensive! So I bought a second for another grandchild and got the exact response! So glad I found thesse!

Thanks for helping me out with my purchase im really hhappy can't wait to go camping in the summer...

The chair is just as described and easy to assemble. Shipping was quic. A great product and the company's website was easy to maneuver. I would order other items if needed.

Excellent services and customer care. Highly recommended.

had any question they got right back to us.

Excellent buy! great product and quick delivery (via Fedex).

The website is very well done and informative. It was very easy to find a sauna that fit our needs. The pricing on the website was much lower than other websites for the same item. I ordered it on Saturday and received it the following Friday. Very well packaged. Extremely easy to assemble and appears to be well made. The user manual and assembly instructions were easy to understand with lots of pictures. The sauna works well and we're hoping for many years of relaxing in and enjoying the sauna.

On 2.11.25 sent an email to CS requesting a replacement for a damaged pole and roof panel to a gazebo we ordered. They replied asking for photos. We submitted photos same day (2.11.25). On 2.12.25 we received an email telling us that the roof panel was out of stock and the dent would not affect the use of the gazebo and would compensate us $40 and would replace the completely damaged pole. After a follow up question on the 12th we asked for tracking information for the damaged part, they responded “ I have notified the warehouse staff to send you the part A you need. This process doesn't auto-update with tracking like new orders do, but if you would like tracking, please follow up with us in a few days to allow for the process to complete and we can provide the tracking number.” On 2.14.25 I emailed for follow up and tracking, no response. 2.15.25, I emailed for follow up and tracking, no response. 2.16.25 we get t message from the same person “ Thanks for reaching out to us regarding your part. We are working very hard to get it shipped out as soon as humanly possible. Sadly due to an unusually large amount of requests, our warehouse is experiencing a back log. Not to worry though, your part is awaiting generate label and will ship soon, I have also emailed our specialist and requested they prioritize your case and get it sent out even faster.” I send 3 more follow up emails and still nothing 2.18.25. I also called the 24 hr 7 daysa week CS number, went straight to VM, no response. They managed to send the original order within 3 days, but replacement parts not so much! I do not recommend this company and wished I had looked at the reviews before purchasing with this company. I am one of several who have had this issue with replacement parts or product no usable.