Steve E.
The best service I have ever…
The best service I have ever experienced with an online vendor. Help was immediately available with the representative walking me through the process to get my tickets. Superior service!
Excellent
Based on 82 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eSeats.com is your trusted source for premium concert, sports or theater tickets. Since 2001, eSeats.com has sold over 250,000 tickets to fans worldwide.
eSeats.com (eseats.com) has 82 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 73 reviews with 5 stars · Clear filters
Steve E.
The best service I have ever experienced with an online vendor. Help was immediately available with the representative walking me through the process to get my tickets. Superior service!
Suzye K.
eSeats rescued me in a resale situation! Bob & Debbie gave me honest and credible advice, and my tickets sold in less than 12 hours (really overnight). They made it seamless - thank you eSeats!
Brittany B.
Amazing customer service, Wimbledon tix arrived into my email weeks ahead of the event, will not go anywhere else for coveted and expensive tickets, do not hesitate to use this company! Seats were excellent, Bob was great with my questions. No idea how anyone could give this business less than perfect ratings.
Kate B.
We bought last-minute tickets and eseats.com made it so easy. Personalized service helped us download tickets and enjoy our event.
ken A.
Amazing customer service! There were issues with my ticket the French Open. Upon arriving in Paris I messaged ESeats and immediately got a response. Over the following 2 hours they were available to talk and continue to message while the issue was being resolved. This was happening in the wee hours of the morning for them. No problem at all, great communication, and willing to help. I had purchased a ground pass and given the issues they upgraded me to premium seats in the stadium.
Z M.
Bought resale tickets for the French Open at Roland Garros in 2024. The RG website says not to buy from Eseats so I was a little worried. I shouldn’t have been. The tickets were legit, very good seats, and delivered in the timeframe specified. The company was good about reassuring me in the meantime! Definitely not a scam and I would use them again.
Gray Y.
We have used ESeats for the last two years for French Open tickets. Bob is a pleasure to work with on events. You can trust them to get your tickets. GY
Doug S.
Eseats.com took care of us when we it really counted! The day before we were scheduled to go to Roland Garros, we hadn’t received our tickets. Turns out there was an administrative error which happens. I rang up the owner and within an hour or so, as I sat along the Seine (literally) I got a call from Bob (the owner) explaining what had happened, and how he was going to fix it. I’d been pretty stressed I’ll admit. He went out on the open market and purchased two tickets that were an upgrade over the original tickets we’d purchased, just to make sure we were taken care of. Problem solved and then some! Thank you! We had an amazing experience at the French Open!