C C.
I have been using this product for my…
I have been using this product for my daughter, and like the product. But the most recent one I received was in large clumps in the container, rather than a fine powder. It can’t be used and mixed into her drink when it is in big hard chunks. I am requesting a refund, this stuff is not cheap!
Reply from Essential Formulas IncorporatedSep 15, 2021
Hello C Clark, I am sorry to read of your dissatisfaction, though a bit confused. All of our products are in capsules. Dr. Ohhira's Probiotic Originial Formula (which is the product you ordered) is a fermented paste that has been encapsulated. The plant seed oil is a vegetarian omega oil encpasulated and our skin products are not powder products. Would you please reach out to me at [email protected] and or upload a photo of your product and I can research further? We want every customer to have a good experience. It appears you are review another businesses product and not ours.