Excellent
Based on 162 reviews
Eureka Ergonomic4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eureka Ergonomic®, founded in California, USA, is an established furniture company that designs and manufactures all categories of furniture and household items that are comfortable, ergonomically-conscious, and environmentally-friendly. We are committed to delivering tasteful, inspiring statement pieces that convey great aesthetics and your unique personality.
Eureka Ergonomic (eurekaergonomic.com) has 162 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
162 approved reviews, newest moderated first
F
Overall the best experience I had with purchasing couple of different furniture pieces and decor items from them. The customer service team is quick to respond and solve any issues. In my case it was delivery delayed and damaged piece. The resolved my problems right away. Thank you so much!
Donald D.
Received my Eureka Ergonomic Typhon chair and I had a problem. Su, from customer service worked with me, sent me videos and came to the conclusion that a new chair was needed. Su quickly did the order and a new chair was shipped right out. I have to say Eureka Chair Customer Service stands by there product, wants to ensure that their customers are satisfied and happy with their products/company. I highly recommend this company and their chair. The chair itself has helped my lower back during the long sessions at my computer. Extremely comfortable. I'm a very satisfied customer. Thank you, Su!
Vince J.
I purchased a Galine Executive office chair. It's small, very uncomfortable, and the arm rests are too small. Their return policy is cost prohibitive, and therefore it is, in effect, a no return policy, which is not seen on their website, unless you dig into the fine print. I posted two negative reviews on the "Eureka's Ergonomics Reviews" site, but neither was posted, which makes me very skeptical about all of their reviews.
Reply from Eureka ErgonomicDec 6, 2025
Hi Vince, Thank you for sharing your experience with us. We're really sorry to hear that the chair didn't work well for your back. Comfort is personal, and we understand how frustrating it can be when something doesn't feel right for you. To provide clarity for anyone looking into our policies, our Return & Refund Policy is available on our website under the Support section: https://eurekaergonomic.com/pages/returns-refunds These guidelines follow common industry practice, since products that have been shipped or assembled can’t be resold as new. To maintain quality for all our customers, returned items require new packaging, replacement of used parts, and a careful inspection process, which involves significant resources. We do this to ensure every customer receives a truly brand-new product. Our team also connected with you by phone, and we understood the discomfort you were experiencing. Even though the chair was not defective, we genuinely tried to find solutions because your comfort matters to us. If you'd like us to take another look at your case, we're more than happy to continue the conversation. You can always reach us at [email protected] Thank you again for your feedback. We take all feedback seriously, and it helps us continue improving with care. Warm regards, Eureka Ergonomic Customer Support Team
Sara
First time customer. I am aware Eureka does well in Ergonimic chairs but my recent purchase on other furnitures amazed me. Such a great quality products in affortable cost. Keep bringing new design and more options on home furnishing. Very happy to do more purchases. Excellent Customer service and regular updates on Order tracking.
Terre
There was a little confusion at first on what day the recliner I ordered would arrive, but once set, it arrived on time and the delivery men were upbeat and friendly. Emil at Eureka kept me informed during the process, and the delivery company, Metropolitan, did as well. ** In the description of the chair, it said assembly was necessary... and a couple reviews said it was difficult to do and were missing a couple pieces. So I chose the White Glove Service, which would send someone to assemble the chair after it arrived. However, when it got here, the huge oversize chair was fully assembled other than my sons attaching the top piece to the bottom piece (10 seconds) and attaching the cord for the raise/lower button assembly (1-2 minutes). The optional assembly was canceled and the fee promptly refunded. I am happy with my purchase and delivery experience.
Richard
I have a Eureka Typhon and I am very happy with it, recently I noticed some excessive wear on the arm pad and contacted costumer support. They were quick to send me a new part and very helpful!
Monna F.
Muy buena excelente
Ken F.
Great standing desk as advertised There were fulfillment problems in my somewhat remote location, but Bob from logistics made it all work out!!
