eVoiceReviews of evoice.com

Reply from eVoiceJul 21, 2025

Jermaine, we're very happy to read your review and are pleased our support team met your expectations!

Reply from eVoiceJul 16, 2025

Hello Marion - Our leadership team always enjoys reading reviews such as the one you wrote! We'll ensure that the support team member who assisted you is aware of the impact they had on your service experience. Thank you for choosing eVoice!

Reply from eVoiceJul 16, 2025

Hello Adrienne - We appreciate the 5-star review and the positive comments regarding our eVoice service!

Reply from eVoiceJul 16, 2025

Vernon - Thank you for taking the time to leave your review. Upon reviewing your email communication, we understand that you were experiencing issues with calls forwarded to your mobile device, and we want to help. We attempted to contact you via phone several times, but were unsuccessful. Please review your emails and look for ticket number 1332843. When you reply to the email, please let us know the best time to connect so that we may troubleshoot the issues with you by phone.

Reply from eVoiceJul 16, 2025

Hello ckmhead - Thank you for the review and letting us know where we fell short. We apologize that we didn't upload both audio clips simultaneously. Our support team member has accessed your account, and the missing audio file has now been successfully uploaded. Once again, we apologize for the oversight, and we appreciate your patience.

Reply from eVoiceJul 12, 2025

Hello JJ - Your positive feedback means a lot to our company and customer service team. Our goal is to provide a best-in-class customer experience, and we're happy to read that your support experience was just that. Thank you for choosing eVoice!

Reply from eVoiceJul 15, 2025

Hello Timothy - We understand your frustration regarding the caller ID display for your new number. Unfortunately, virtual phone service providers are currently unable to update or request toll-free caller ID changes. The original carrier may update the caller ID in the future, but we cannot guarantee when this will occur. As per our email, we can assist you in finding an alternative number that suits your business needs.

Reply from eVoiceJul 9, 2025

Hello Robert - Thank you for sharing your feedback and for the 5-star review! We're glad Stacey was able to answer all of your questions and assist you in making changes that work best for your organization.